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Energy Crew Moving & Transportation
Category: Home Services Movers Movers [Edit]
1655 Dupont StSte 205
Toronto, ON M6P 3T1
Neighbourhood: The Junction
(416) 907-4824
- Hours:
Mon, Fri 9 am - 5 pm
Sat 10 am - 4 pm
Sun 10 am - 3 pm
- Accepts Credit Cards:
- Yes
About This Business:
StorageMart self-storage properties are some of the finest in the industry, with up-to-date technology, close proximity to their customers, & well-lit,… read more »
5 reviews for Energy Crew Moving & Transportation
5 reviews in English
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Review from Sara K. P.
Toronto, ON
1/10/2012
I was extremely pleased with the professionalism from Energy movers. From my initial conversation with Treigh about the logistics of my move to their final careful placement of a piano to fit a small condo apartment, they did an amazing job!
Treigh ( who I think is the owner?) made absolute sure I understood the terms and fees associated with moving and was very honest and upfront in his explanations, which I appreciated as this was my first moving experience that I organised on behalf of my family. It's sad but there are many dodgy little moving companies operating in the GTA area, but everything I spoke upfront to Treigh about was well communicated and carried out by his trusty movers Francisco and Steve with punctuality and professionalism .
The move itself in theory was quite difficult as it was a two part move, first moving my family from suburbia to my home in T.O. temporarily, then again some months later moving my family into their own condo. The fact that we had scaled down the contents of a huge suburban home into my tiny basement and also separately to a storage facility was handled with ease by these professional guys. I also appreciated that the movers were on point the whole time no lollygagging, they worked like machines but were also polite and nice! I also appreciate that they were very respectful as family who helped with the move were mostly comprised of females, in the past we've been subject to some unnecessary sexist/flirtatious remarks from other movers! Energy Crew may be a smaller company but trust me, they are all class!
In terms of cost value, I can't give you a solid figure as I used the service a couple years back, but I will say for the amount of work, degree of difficulty and distance covered, I definitley will say it was very,very reasonable compared to many quotes from the other moving companies.
A big thank-you to the folks at Energy Moving Crew for making an extremely stressful time for me that much more care free! -
Review from Paul B.
Edmonton, AB
4/17/2012
I had booked a move from my apartment to a shipping container company and was always impressed by Treigh's professionalism and good nature. He is the guy who always answers the phone. I unfortunately had to cancel since the shipping company cancelled my booking on me with less than 24 hours notice (see my review on Universal Truck Rental). If the moving service they offer is as good as Treigh's help, I'm sure you'd be pleased!
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Review from Kiel O.
Toronto, ON
5/7/2012
I was extremely disappointed with Energy Crew despite the few favrouable reviews on Yelp. Most people despise moving and expect a certain level of stress and calamity, a lot of which has to do with allowing perfect strangers to handle your belongings and hoping that they will treat them with care. I didn't have high expectations of moving companies (too many horror stories out there) and Energy Crew failed to even meet these low expectations. They showed up extremely late, failed to treat my belongings with care (resulting in significant damage to various pieces of furniture), stole one of my tools (I'm HOPING that it was merely a mistake), required me and a friend to physically assist them because they wanted to finish the job quicker and failed to give us a 5% discount that they had promised prior to the move. The worst part wasn't the move, it was the customer service (or lack thereof) afterwards. I spent weeks trying to speak with their customer service reps (Treigh and Ricardo) who would give me the runaround and kept promising to call me back (which they did not). I finally filed a complaint with BBB; Energy Crew responded and said that they would send me a check for $65 to close the issue - a check that never arrived. I would STRONGLY recommend using another company when moving; in fact, I would be willing to pay 2 or 3 times as much money to avoid ever coming into contact with Energy Crew again. Better yet, rent a truck and do it yourself - it sounds worse, but if you move with this company, it'll be a vacation in comparison.
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Review from Caryn Charlie L.
Toronto, ON
5/30/2011
This was my first time hiring movers and after 14 moves, this was by far the most pleasant. Energy Crew gave a fast online quote, tons of information, answered all my questions so quickly. They showed up exactly on time and were unbelievably organized. My place was cleaned out in less than an hour and then one of their men (who is a Tetris whiz, I'm sure) was able to fit everything into a tiny storage locker in the most meticulous packing/stacking job I've ever seen.
Nothing was broken or damaged, they were friendly, polite, efficient, careful, quick and so professional.
I'll be hiring these guys again for every move in the future and recommending them to family, friends and colleagues.
Amazing. -
Review from Tracy S.
Etobicoke, ON
7/14/2011
When it comes to moving - I don't think I've ever really heard of a good story. For energy crew, I tell you what was good and what was bad.
Start with the good - the price was very competitive, the online scheduling was simple and their time estimation was bang on. They handled my damage claim (see below) in a timely manner (but paid out only a 'token' amount)
Now the bad -
1. The crew showed up 1.5h late. When I complained, I was told "that's normal". At one point they called to say they were running 30min late, but there was no follow up phone call to say it was going to be WAY longer than that.
2. We specifically asked the 3 guys (not professional movers but summer university students) how to protect our furniture. Daniel told us not to worry - that everything would be wrapped in blankets. Well that did NOT happen and two of our leather couches were torn. So bad in fact, that we had to buy a new couch. On the contract that I signed (but wasn't given or shown to me until after the move was completed) the fine print does indicate that it is MY responsbility to wrap and protect all furniture. I wish I would have known that - it would have saved me the $1200 I just paid for a new couch. All they had to do was tell me and I would have taken the proper precautions. This was my first time EVER hiring a moving company, so I was relying on their expertise.
3. We had JUST had the hardwood floors refinished 4 days before moving. Our hardwood guy made it clear that the floors were safe to walk on but to be diligent not to slide any furniture. We spoke to the movers and they agreed to carry and not slide any furniture, You can imagine our disappointment when the guys dropped and dragged a chest of drawers along our floor, gauging and scraping the hardwood floors. We have since had to rehire our hardwood expert to fix THEIR damage.
4. With over $1500 in damages, we got $80 reimbursed. I guess something is better than nothing but I will NEVER hire a moving company again. It is not worth it!
Specialties
Moving, packing, delivery,shipping
History
Established in 2001
Provides professional residential and office moving services in the Greater Toronto Area. Other serviced locations include cities in Ontario and Quebec.
