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Electra Health Floor
Categories: Health and Medical Physical Therapy Health and Medical Medical Clinics Physical Therapy, Medical Clinics [Edit]
970 Burrard StVancouver, BC V6Z 2R4
Neighbourhood: Downtown
(604) 685-4325
- Hours:
Mon-Sun 8 am - 8 pm
- By Appointment Only:
- Yes
Dustin W. said: "I pulled a muscle in my neck and could barely turn my head to one side. I've only been for a massage twice before years ago but I had a message from Douglas and I left there with almost full range of motion in my neck. I was pretty…" read more »
9 reviews for Electra Health Floor
9 reviews in English
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Review from Beverly W.
Vancouver, BC
10/24/2011
I enjoy the RMT services at the Electra Health Floor. I make my bookings online. I have seen Suzette, who is good but lately I have been seeing Marina is terrific. She really works at those tense areas and checks in with you to see if she is applying too much pressure. She is definitely strong!
The rooms are spacious and clean. Relaxing music is played during the session however you can still overhear noises from outside the room. It is not a spa environment but it does the job!
I would recommend this place for RMT. -
Review from P G.
Vancouver, BC
5/13/2012
I am a unsatisfied customer.
This review is strictly for the Naturopathy division of the Electra Health Floor.
Pros:
+ Dr. Carol Lin is super sweet and listens to you when you speak...you know she has a caring personality.
+ I cancelled my appointment a couple times, and wasn't aware of the fees, but the receptionists were courteous and friendly in explaining them to me and rescheduling the appointment.
+ Atmosphere is pleasant and the office is easily accessible.
+ They are open 8-8 everyday.
Cons:
- If I had the time I could have gotten the same information that I got from Dr. Lin via the world wide web, and books, and would have had $112 more dollars in my wallet. I went in to see a naturopathic doctor (ND) to see if they could give me MORE information, and many of the things that the doctor was mentioning I already knew about...
- The whole appointment was a bit awkward, like it was just me asking questions and the ND talking about it. I thought she would have already prepared something prior to the appointment, and then went from there...it was like I was taking the lead in the conversation, and bringing up things more than her.
- During the appointment Dr. Lin brought up the fact that I should get my food allergies tested by blood, which I was totally on board with. I knew that they had to send the blood to the states, and it was costly, and only doctors could administer it. I totally forgot to ask her at the end of the appointment, but what was annoying was that if it was so important shouldn't the ND remember? Nevertheless I went to the bathroom and by the time I came back Dr. Lin was already with another client. I told the receptionist about this, and she was like no problem, I'll ask her and then tell her to get in contact with you. I also e-mailed the ND regarding this a few days after my appointment and I didn't get a response back. I then had to go pick up something which I couldn't find anywhere else, and they still didn't know. The follow-up appointment that I had booked had to be cancelled because Dr. Lin was busy. And that was my blessing in disguise.
What I don't get it if I am paying YOU money, and would be paying MORE for services that I want to have done, shouldn't you be courteous and call me back. I don't know if the receptionist got lazy and didn't tell the ND or, if the ND just didn't care to e-mail/call me back. Needless to say, I won't be back here, and will be going to another naturopathic doctor. -
Review from Polly C.
Vancouver, BC
2/4/2011
Apparently I have a lot of knots and kinks near my shoulders, neck and back so I've been RMT-shopping and doing a lot of research reading upon reviews to see who is worth seeing. I've only been to an RMT 3 times; the first visit was at a place on Broadway and first, it was inconvenient for parking and secondly, the RMT wasn't doing a lot of deep tissue massages even when I specified. I told her that she could kill the knots on my neck because they were a "pain in the neck" (ha.ha.ha. Okay, lame joke).
Anyway, my second visit I decided to switch to Electra Health floor but the RMT that I wanted didn't happen to work on the day I needed to see her so I randomly chose someone. Bad choice. A part of her description was that she does deep tissue but I felt like she wasn't strong enough even though I explicitly stated that "please kill those knots; don't be afraid to put a lot of pressure...trust me, I can handle it." Even with that, she wasn't seem to be killing those knots like the way I would expect her to.
I went home and looked at the original RMT that I wanted: Tanya (there is a biography of each RMT, tells you their background, their activities). I thought Tanya would understand how my painful back, shoulders, lats, neck, etc as she was a runner and was quite active like I was. I booked an appointment with her and let me tell you the 3rd time was the charm. She nailed all my knots and really killed them. When I walked out of that clinic, I was a NEW person. She made my day. I highly recommend Tanya if you have back pain, tensed muscles and shoulders, neck pain and frequent headaches. She will DESTROY all of that.
It's $96 per hour. Too bad I don't have company benefits. If I did, I would want to visit her at least 2-3 times a month. -
Review from Ly H.
12/19/2010
I love living in Canada. This American is impressed with the health care system here. Massages are part of our medical plan. What more can I say.
In comes Electra Health Floor. We were able to book a last minute massage. The receptionist was very efficient and friendly. The massage rooms were clean. I had Pam Dhillon, who worked off about 2 years of knots and kinks in my shoulders and neck in 60 minutes. My partner had Romi Topper, who did some amazing body stretching for him.
Massage Therapy in Canada feels less" hippie" and "alternative," more professionalized. For example, all therapists are "R.M.T.'s" - Registered Massage Therapists. Maybe that's why health insurance covers it? It's more seen as a health benefit, rather than something just to "feel good."
There are also physiotherapists, acupuncturists, naturopaths, and bunch of other therapies available. -
Review from Christie S.
Vancouver, BC
2/4/2011
I am a fitness instructor, and have perpetually achy and overworked muscles. Last week I went to Marina for my first massage in way too long. I don't usually enjoy massage as much as others seem to, as I often find the pressure too intense.
Marina was very professional and courteous. She checks in with you regularly on how the pressure is feeling to you, and adjusts accordingly.
The rooms are clean, the location convenient, the receptionists are friendly. I highly recommend this clinic. -
Review from Irena L.
3/21/2011 3 Check-ins Here
My buddy recommended this place to me. And once you go Electra you never go back!
I've been seeing Lyrica for more than half a year now, and she always welcomes me with a big smile. The most important thing she does is that she listens. Doesn't matter if I am looking for a deep tissue massage (yes, sometimes I bite the bullet) or am just looking to relax, she does her best! And she is really good! I always feel rejuvenated after!
My most-of-the-time over used muscles thank her very much! -
Review from Danielle B.
Vancouver, BC
9/15/2010 9 Check-ins Here
I've been going to Electra for massage therapy for a couple of years now. During the course of my time there, I have been to several registered massage therapists (RMT). A few have been outstanding, and a couple have been terrible.
I don't like the technique certain RMTs use where there is pulling, stretching and pinching. I prefer a good, deep massage that hits all the pressure points and provides some relief. Sadly, not all the RMTs there can deliver on this approach.
I will continue to go to Electra, just need to make an appointment well in advance for my preferred RMT as it seems they are always booked at least a week or two in advance.
A bonus there is that you can actually book online - you can see the schedule for each RMT and choose your time accordingly. They will also email you the information once you have booked. Very convenient! They have weekend and evening hours as well, which is a bonus for my schedule. (this is the reason for my 4-star rating) -
Review from Marty p.
Vancouver, BC
1/5/2011
I love this place. Love that a big black dog greets me, I want to offer the receptionist a job at my office - she is so helpful. They are open early enough that I can get in before work. The only reason I hesitated to give a good review is that they are already so busy!
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Review from Sharon M.
Vancouver, BC
9/15/2009
Have been to physio before-not impressed with treatment. Feel I am getting the proper treatment here. Very professional.
