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East Side Mario's
Category: Restaurants Italian Italian [Edit]
170 University Avenue WestWaterloo, ON N2L 3E9
(519) 725-9310
- Accepts Credit Cards:
- Yes
- Waiter Service:
- Yes
- Has TV:
- Yes
7 reviews for East Side Mario's
7 reviews in English
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Review from Gloria B.
Toronto, ON
10/21/2011
I've always had a great experience at this location, but I've heard so many rumors about problems when ordering chicken. Considering this is an Italian restaurant, it is recommended to get the pasta.
LOVE bottomless salad and garlic bread. Garlic bread sooo good.
I love the caeser salad here too!
Price range is good, food is good, experience is good, I would recommend to pasta lovers. -
Review from Vincent P.
Kitchener, ON
8/27/2011 4 Check-ins Here
East Side Mario's is a chain of Italian-American restaurants that is part of the Prime Restaurants empire. You've probably seen or heard the commercials promising "A taste of Little Italy" and "Hey Budda Boom Budda Bing" from time to time.
Favourites of mine include All-You-Can-Eat Italian Wedding soup and Garlic Bread, which comes with your entree. My wife is partial to the Seafood Linguine, whereas I'm more of a Spaghetti person.
My biggest complaint about East Side Mario's is the fact that the service and the food can be very inconsistent. This location is no exception. One day I can have excellent service and have excellent food, another day slow service and okay food, to other days when I can only say that everything was terrible.
Perhaps being in a location where there is high traffic (being located so close to two Universities) allows this restaurant to rest on their laurels. I think this restaurant could be better if the quality could be more consistent. -
Review from Paige M.
8/14/2011 3 photos
Whenever I visit Canada, East Side Mario's tops my list of places to eat, as we don't have them in The States. Unfortunately, this location isn't one of the best.
Italian Wedding Soup and bread are my must-have appetizers. We dined here around 7:30pm and the soup arrived tasting thicker and saltier than normal. The waitress informed us they only had bottom-of-the-pot soup left and would not be making more. We sent the soup back and had salads instead. The bread was piping hot, but took forever to arrive. When we needed a refill, the waitress disappeared for fifteen minutes before bringing more.
Since the soup was a bust, we ordered the spinach dip appetizer with pita bread. This was delicious and devoured quickly. For my main, I had Spaghetti Primavera with shrimp. A beautiful array of vegetables mixed in with the pasta provided me with both dinner plus leftovers for lunch the next day.
While my main was delicious, the slow service (we were one of four tables) combined with the soup incident gave me no choice but to bump this down to two stars. -
Review from Sarmen A.
10/10/2011 1 Check-in Here
I am from LA and I was Visiting a business client. they suggested this place stating that it had good Italian food. the place is worse than olive garden. The food is below average and tastes nothing like Italian. Definitely not "Home maid"
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Review from Stephen C.
Waterloo, ON
11/4/2011
I used to be a devoted faithful customer - most every Friday we would have lunch at ESM.
It has become everything a chain should not be. The food is uninspired, not very tasty and the service is okay, other than slow.
I had a turkey club while my wife chose the lunch pizza special. My sandwich was cold, and was served with luke warm fries. My wife's pizza looked very unappetizing,and when offered a piece, I declined. She responded with "it's pretty tasteless". She did enjoy the salad though.
I would suggest picking one of the OTHER dozen or so restaurants in the University mall. -
Review from William Z.
Waterloo, ON
7/9/2011
What can I say? This is a very typical chain restaurant. Sure, you can enjoy a meal there, but for the price, you can probably find something better. Their service is spotty. I have been greeted by the owner of the place once, but that's when the place is almost empty. When it gets busy, that's another story. My soup, which was supposed to come before my main course, came after it. Not only that, the waitress tripped and spilled water all over the table. I'm not blaming her, but they should really hire more people to accommodate the high seasons during school years.
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Review from Preeti C.
