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7 reviews in English

  • Review from Talia V.

    • 24 friends
    • 25 reviews

    Vancouver, BC

    5.0 star rating
    5/23/2012

    Love this place! I have had all my computer repair work done here since moving to Vancouver (before switching to Mac making repair stores a mute point) and highly recommend it to anyone using PC's. The guys here are really fair and the owner is super honest about his quotes and services.

    I thought my old Sony Vaio was absolutely eff'ed before taking it here. In 24 hours they had it ready to go with a complete re-installation of windows including MS Office and Avasti free antivirus all for roughly $60. These guys are smart and fast, two hugely important factors when you're dealing with a product that we depend on daily.

    I've also bought a couple of smaller Mac and PC products here. If you're looking for small accessories check them out, I found a PC HDMI cord with MAC conversion both for under $15, way better price than I could find elsewhere!

  • Review from Wisam A.

    • 9 friends
    • 2 reviews

    Burnaby, BC

    1.0 star rating
    4/25/2012

    Jerks. It's funny, now seeing all the other poor reviews they've gotten, I understand why the owner, Eddie, had zero regard for my concerns.

    I went in there at 1:30PM today to rent a projector. I was told by my boss to get a Mini-DVI adapter. The guy who helped me, Richard, was very short with me and unfriendly. We went straight to our meeting from their office. When we got to our meeting my boss told me that they gave us the wrong adapter. You'd think computer people would know which adapter is correct.

    I returned the projector two hours later and asked for a refund. I was told I would have to talk to Eddie but that he wasn't in. I called back just now and Eddie was a jerk. He basically laughed into the phone and said it's not his problem and that I should have known what adapter we needed.

    I guess I should have read these reviews first.

  • Review from Eric C.

    • 0 friends
    • 5 reviews

    Vancouver, BC

    1.0 star rating
    12/30/2011

    Do NOT go here!

    I came in with my laptop not holding a charge...after 6 weeks, they returned my laptop, but the screen was broken. They claimed they recieved it this way...not only was this not true, but they tested my laptop in front of my face before they signed off recieving it in working order.

    Then they argued that they never tested it. After asking me who tested it, they claimed that person doesn't work for them. 2 months after the fact, I get my laptop broken, and its useless because i cannot even see anything on the screen.

    THESE GUYS ARE CROOKS THAT DO NOT TAKE RESPONSIBLITY OF THEIR OWN ACTIONS!

  • Review from Jhon M.

    • 0 friends
    • 1 review

    Vancouver, BC

    5.0 star rating
    5/23/2012

    very reasonable and friendly. they helped me to fix my video card in DV6000 laptop, only in 24 hours. i can not believe. thanks downtown computer.

  • Review from Graham D.

    • 1 friend
    • 16 reviews

    Vancouver, BC

    1.0 star rating
    9/26/2011

    Screw this place. The free diagnostic they gave me was super wrong. My motherboard was dead. I knew that going in. When I got there they gave me a list of things that were wrong with my computer. I just wanted to repair it, not change it. The 'estimate' of what it would cost to fix my computer was ~$700. They told me I needed:

    Motherboard
    CPU
    RAM
    Video card
    New windows install (extra $100)
    * recommended new hard drive

    ...which is a new computer. The guy took a long look at my 6 month old power supply too trying to justify why it wasn't good.

    This was all complete B.S. I grabbed a new motherboard for $50 bucks taxes in. I've never touched hardware in my life. I switched all the parts out. Just guessed at what to plug in where and then turned it on.

    It works perfectly. There was nothing fancy or weird or scary I had to do. Screw this place.

  • Review from Dave B.

    • 8 friends
    • 49 reviews

    Campbell River, BC

    4.0 star rating
    5/11/2010

    I dropped by the other day to scan a document and was impressed with the service at Downtown Computer Centre as well.

    Whereas $3 was a bit pricey for scanning a one page document, the overall experience made it worthwhile.

    While fiddling around with my paperwork I was able to observe how the staff dealt with a couple of customers.  I personally have worked as a Technical Service Rep providing IT support and as a IT Helpdesk consultant, and I would be more than happy to work with these people.  I could see that the helpful, respectful and patient attitude of the staff, especially of the gentleman with the eastern bloc accent, put the clients at ease, and they were able to leave the store confident that the staff would do their best to help.

    The pricing for hardware and software looks very reasonable as well.  Need another PC to mess around with at home?  why not grab a rebuilt Dell laptop for $250?  I had a little chat with the staff about upgrading some software and was satisfied with their knowledge and pricing.

    I'm definitely going back for my next computer-related purchase!

  • Review from Jasmine O.

    Vancouver, BC

    4.0 star rating
    10/20/2010

    These guys were decent enough to tell me that my roommate's freshly wine-soaked computer would cost more to fix than buying a new one and then DID NOT proceed to push one of theirs off the shelf at me. They were patient, understanding, honest, and open on sunday when I needed them most!

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