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Distress Centre Calgary
Category: Local Services Community Service/Non-Profit Community Service/Non-Profit [Edit]
1010 8 Ave SWSte 300
Calgary, AB T2P 1J2
(403) 266-4357
- Hours:
Mon-Fri 9 am - 5 pm
2 reviews for Distress Centre Calgary
2 reviews in English
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Review from Janet L.
Calgary, AB
11/3/2009
Have you ever had a moment in your life when the bottom kind of drops out of your world and you don't know what to do? Or maybe you've had trouble making ends meet and didn't know where to turn? Has there ever been a relationship that you've been desperate to save, salvage, change, or get out of, and you found that you kept running out of places to turn to or ideas to pursue? Have you ever just had a really, really bad day and needed someone to talk to?
Distress Centre Calgary is a not-for-profit agency that provides crisis support, information, and referral services, free of charge. The 24 hour crisis telephone lines (403-266-1605) are an absolutely essential service that reaches out to people in need from all walks of life. The lines are answered by highly trained volunteers, who undergo screening and participate in an in-depth, three week training period in which they learn the basics of crisis intervention, and become familiar with current social issues and community resources. Volunteers work in conjunction with staff to provide callers with assistance in topics that include (but are not limited to) suicide, mental health, domestic violence, grief and loss, sexuality, youth and seniors' issues, relationships, and homelessness. By calling in, anyone can access immediate support in whatever situation they are currently facing.
Volunteers are not professional counsellors and do not provide advice or therapy over the phones. However, they can lend an empathetic ear, talk you through your problems, and often give you a fresh perspective on your current crisis. They can also help you to find and connect with community resources that are relevant to your situation; Senior's Connect, Alberta Health Services' Mobile Response Team, and Wood's Homes' Community Resource Team are only a few of the programs with which the Distress Centre is partnered. Distress Centre also delivers the 211 service, which is a wonderful portal for information on services available in your community.
I cannot stress enough how wonderful this organization is. If you are looking for a long-term volunteer commitment that is meaningful and personally rewarding, and through which you can improve the lives of those within your community and out of it, this is the place to go. Visit their website (http://distresscentre....) to find out more detailed information on how to join up, and the different services that they offer.Listed in: City Services
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Review from M S.
Calgary, AB
5/13/2011
After calling the Distress Center (Calgary) twice within the last week, since I believed a family member of mine was suicidal, I have concluded they are utterly and completely useless. They were extremely frustrating to deal with and, not to mention, condescending and rude. My family member had been recently hospitalized and was a high risk of suicide due to an illness.
I cringe thinking someone with a serious mental illness or problem goes to them seeking support for themselves. I really believe your neighbor's dog would be more helpful in a crisis situation. If you have a family member who may be suicidal, call the Police, not the Distress Center, or a trusted family member or friend. The Distress Center and Mobile Response Team was uninterested in my family member possibly committing suicide, as they could not care less and made that perfectly clear to me!!!Comment from Michelle W. of Distress Centre Calgary 6/23/2011
I'm really sad to hear that you've had a bad experience… More »
Specialties
24 Hour Support, Crisis Intervention, Suicide Prevention, Counselling, Information & Referrals, Volunteering
