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1 review in English

  • Review from Emily T.

    • 44 friends
    • 135 reviews

    Chicago, IL

    USA
    4.0 star rating
    10/23/2010

    I lived in this hotel for about 3 weeks.  I have a relationship with this hotel so it's fair to say that the rating is based on our brief love affair.  

    I rated this hotel a 4 based on the fact that everyone that works there is 100% customer service focused, they took the time to learn my name and were always friendly.  

    This hotel provided me with the things I NEEDED, not wanted. I had a shuttle to and from work and they were always on time.  They had a fridge in the room for me to keep some bevarages, a fitness center, a laundry room and breakfast every morning.

    It is a clean and up to date. It doesn't provide any frills but the people make up for that. Its super easy to book a room and cancel it. And I have had to make many reservations for myself and co-workers .......not one was messed up.

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