Delta

2.5 star rating
2 reviews

Category: Hotels  [Edit]

101 Lyon St N
Ottawa, ON K1R
(613) 237-3600
Hours:

Mon-Sun 12 am - 12 am

Price Range:
$$$
Accepts Credit Cards:
Yes
Wi-Fi:
Free
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2 reviews in English

  • Review from Angel Z.

    • 5 friends
    • 39 reviews

    Toronto, ON

    3.0 star rating
    4/19/2011

    This hotel was until recently a Crowne Plaza and is under new management by the Canadian hotel chain Delta. A $25 million renovation is slated to begin this spring and the hotel really needs it.

    I give this a 3 star based mainly on the staff who were in fact more courteous an helpful than those I have encountered at 5 star hotels an resorts. The facilities are, to coin a word "ghettolicious".

    The front desk staff carefully explained all the hotel amenities and called up the moment we were in our room to ask if everything was all right an if we had any questions or requests. The person who delivered room service was polite and asked that we tell her if we should need anything else. The checkout person asked about our stay and offered to check us out later if it was more convenient for us. They were all to a person alert, focused, and snappily dressed.

    The "suite" was in fact two rooms with an open door between them. The dresser/TV stand was in the "bedroom" a dresser/TV stand with a brand new 42" flat panel TV on it. In the other room the identical dresser/TV stand had been converted into a sort of pantry with a fridge in it. The decor was badly dated - think 80's beige - and the ceiling no longer flat due to too many patch jobs. The tiny bathroom had a hollow core door that had wood veneer peeling off of it. The bathtub held about 30 gallons of water (to compare a regular tub holds 55 to 80 gallons).

    In short everything that was Delta was great, everything that was Crowne Plaza wasn't. I hope and expect that after the renovations are complete it will be as comfortable and comforting as the other Delta in Ottawa (1.5 blocks away around a corner). Until then, stay at the other one if you want to stay at a Delta in Ottawa.

  • Review from K. R.

    • 0 friends
    • 2 reviews

    Surrey, BC

    2.0 star rating
    8/31/2011

    The room was small and carpets and furnishings worn.  No fridge.  I expected much better for a "4 star" as it was listed.  Booked it through Priceline, and wonder if the desk clerk gave us the worst room in the house.

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