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Delta Centre-Ville
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
777 Rue UniversityMontreal, QC H3C 3Z7
(514) 879-1370
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Paid
14 reviews for Delta Centre-Ville
14 reviews in English
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Review from Dean D.
Toronto, ON
I was at this hotel for 2 weeks and don't have any major complaints. The rooms are decent and clean. Delta beds are always comfy.
The restaurant is not very good at all, even less than i'd expect from a lobby restaurant. Plus I had an awful pint of beer that was $9. The gym has outdated equipment and is kind of small. The pool is too weird of a shape to do laps in but might be okay to bounce around in. I didn't use it. The glass window in the elevator looking outside is kind of cool i guess. I did enjoy the breakfast on the top floor for Signature Club guests. Lots of selection of uncooked continental breakfast items.
It's in the middle of the financial district but close to Old Montreal and not too far a walk to entertainment and shopping.Comment from Antonio D. of Delta Centre-Ville 11/11/2011
Dear Dean D., Thank you for taking the time to post a… More » -
Review from Arwen L.
Yeah, I'm sorry Centre-Ville, but your website is a bit misleading. The rooms are pretty dumpy and don't feel nearly as clean as they look on the site. For $170 a night, I was staying at the Thompson Hotel in Toronto. For $150 in Montreal, I expected much better than this.
Next time, I am going to cough up an extra $30/night and stay in the W across the street or a boutique hotel in the Fashion District or Old Montreal. This place was nothing special. And needs a facelift!Listed in: Hotels that SUCK.
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Review from Steeven L.
Etobicoke, ON
The Delta Centre-Ville is one of the nicer ones I've stayed at. The location is fantastic; only a few mins walk to the Old Port or Ste-Cat in the other direction. If you're driving, it's close to the Bonnaventure highway to go east and Highway 540 heading towards the airport and Toronto.
I recently stayed at the Delta for a conference and I have to say that the conference rooms are very nice. The only negative comment is about the catering. The food leaves a LOT to be desired. Delta for the price you charge, you should offer a better catering service. -
Review from Robert N.
Here for a conference. Less than impressed. Wifi was advertised, but it's only available in the lobby. They have a hard wire in the rooms but it doesn't work with Windows 7 and there was a charge anyway.
My bed had holes in the sheets and when I pulled them back, there were chips or crumbs behind the pillows.
Rooms are decorated like its 1980, except the wallpaper is peeling off the walls, so let's say 1985. The air conditioning in my room is either freezing or doesn't work and it's loud as hell. Good luck sleeping through that. The worst part was that this room was at least $50 per night higher than my other options, but I was a attending a conference here so it made sense to be in the hotel.
I definitely to not recommend this hotel for the price.Comment from Antonio D. of Delta Centre-Ville 9/19/2011
Dear Robert N., Thank you for taking the time to write and… More » -
Review from N D.
Very nice hotel, clean, good stores, excellent food in room service. I'm not paying for it though:-)
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Review from Vikas I.
Pickering, ON
-1 For no wireless internet - I was told that they are under renovations and wireless will be back once the renovations are complete. Until that happens you'd think they would give you free internet in the room.
-1 For charging $9.99 for wired internet in the room?!? You'd think by now hotels would learn and give us internet in rooms for free. What makes this even more crazy is that they offer free wireless internet on the main floor.
-1 for $30/day for parking here. (I understand this is downtown Montreal but $30/day? When I'm staying here for the week?)
Rooms are clean, room service is prompt and maid service seems to be great. There is no fridge in the room which kind of sucks in my opinion.
Other than those things mentioned above this place is alright, I like the location which is why I have decided to continue staying here for the week, otherwise I would've considered moving to another hotel.Comment from Antonio D. of Delta Centre-Ville 7/11/2011
Dear Mr. or Mrs. Vikas, Thank you for your recent comments… More » -
Review from Kevin C.
Toronto, ON
I'm here for 2 more nights, but here's the assessment thus far....the lobby isn't bad. Makes you think you're in a standard Delta Hotel. Not the case. No upgrades (to Gold members) that includes more than 2 double beds. That's fine. In the room the decor is from 1983. That doesn't bother me so much, since I got a fair rate. There is supposed to be wireless, but our room has no signal. There's a hard connection, which costs unless you work for the Feds, or have Gold status.
At breakfast (in the hotel restaurant), the staff was very nice and the food was good, but no kids menu was offered, so my wife & daughter split a fruit plate and a bagel. I got the fruit salad. The fresh fruit plate was fresh.
There was a small issue with our bill, but Simon was able to fix this, and was very pleasant.
Came back for dinner....ordered a beer and pizza, daughter ordered lasagne (kids menu) and wife ordered a burger. Daughter had a meltdown (bedtime) and the staff was understanding when we asked if we could just get the food sent to our room. What arrived was an adult lasagne...that's it. I had to go back down to ask for the ice cream and veggies, which Simon again was able to bring (this guy is great).
We've been here for 24 hrs and this is how things have gone. We'll see how the next 48 hrs go.Comment from Antonio D. of Delta Centre-Ville 8/11/2011
Dear Mr Kevin C. Thank you for your comments and feedback.… More » -
Review from Elise R.
Pickering, ON
This is a nice place in a great location, in old Montreal. The service thus far have been friendly.
There is a pool which is nice, so don't forget your swimsuit. I should let you know that there is no jacuzzi.
While the room is nice, I wish it had more hooks for hanging towels and hand towels.
You have to pay for internet which is a bummer. There are computers available in the lobby if you forgot yours at home.
Parking is available but I should let you know that it is expensive.
There is a restaurant in the building, but didn't try it because it is expensive. It is more expensive then eating in Old Montreal.
Another negative is that there is no safe in the room.
It is an alright place to stay and is a reasonable price.
Oh, it has a great view if you get a room high up. =DComment from Antonio D. of Delta Centre-Ville 7/11/2011
Dear Elise R. Thank you for your comments regarding the… More » -
Review from Baby E.
Outdated but bed was comfy. They are renovating in March 2012 though
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Review from Amary N.
I like this hotel. It's a modern hotel that at first may look intimidating.
Because it looks like a business hotel. The hoteliers were very nice and makes you feel like a person.
It's about 3 mins walk to Square Victoria Metro. Close vicinity
to Old Montreal. Good size room, comfortable bed, nice bathrooms. I love their indoor pool.
They also have a small convenience store downstairs in case you may have forgotten anything. Breakfast was okay.
People with cars may find it hard to locate this hotel. I definitely recommend it to anyone. -
Review from Caleb B.
Many amazing MTL nights were centered here.
Sorry about that MTL.
_C$ -
Review from Jena Marie D.
We found ourselves at the Delta Centre-Ville through a http://Hotwire.com deal and were very pleasantly surprised at what we got for our deal. The service was outstanding from the door where a chasseur greeted us, unloaded our luggage from the car and directed us to find a good parking spot in the underground garage. We returned from the labyrinthine underground parking to find ourselves in the Place Victoria part of the RÉSO, which leads back into the Delta Centre-Ville through the back of the hotel restaurant.
At the desk, we were warmly greeted, upgraded to a Premier King room from the Delta double-bed room we had booked and quickly changed over some American cash into Canadian. The chasseur accompanied us to the room, even hanging up our coats for us in the closet. We settled into a comfortable room with a nice view of the Vieux Port.
We ordered room service one afternoon (because we thought it would be fun to have poutine delivered in the middle of the afternoon, really, along with a fruit plate) and it arrived quickly, hot, on a nice tray with full setting - a bread basket, glass of water, silverware and cloth napkins.
We declined housekeeping when they arrived while we were still in the room planning our day (we felt bad to be sitting there while they worked around us!), but they gently requested that we please at least let them make the bed, refluff the pillows and give us an extra couple towels and were back out of the room in two minutes flat.
The service was consistently pleasant, prompt and polite for our entire visit, with not a bit of hesitation while switching fluidly from French to English as soon as they realized which language would be more comfortable for us: the front-desk gentleman who checked us out - Gab - even complimented my attempts at using a few French niceties.
Even the chasseur who assisted us with our luggage and checking out was a pleasure, making conversation while he helped us load up our luggage onto the cart, the whole ride down and even chatted with us about our car when we pulled up from the garage (we have a Subaru Impreza WRX with souped-up exhaust - it often draws attention). As we left, he asked my husband to be sure to let me know that he wished us a safe trip and hoped we would return.
And we probably will. :)
A few small criticisms that kept the fifth star from appearing in this review:
1. The ATM in the lobby would not let me access my Bank of America account, so I had to walk back to the RÉSO to use an ATM down there.
2. The concierge on duty Sunday morning seemed more than a little bit miffed when my husband declined his suggestion of a jazz cafe and asked for a pub recommendation. (We wanted pub grub, which is what my husband asked about.) The pub he then recommended was one we already knew about - and was not even open.
3. The parking situation. We had a spot, but it was tricky to navigate and we ended up parking under Place Victoria instead of the hotel's designated parking.
4. The girl working in the gift shop (Place Piccadilly) gave me wrong change, twice, even after I pointed it out and explained. (I gave up - not worth it over 51c.)
5. A few things could use updating - no wifi, fixtures in the bathroom that were showing their age a bit and a TV that took about 3 seconds per channel to change with the clicker.
Even without a http://Hotwire.com deal, our room would only have been about $150 (Canadian), so it's not an expensive hotel despite the very high-end appearance. Definitely a good value. I'm putting it as $$$, since it is a four star hotel, but it's definitely less pricey than comparable hotels! -
Review from JeN D.
I got to the Delta CentreVille at almost 11pm after a very long day and delayed flight. All I wanted to do was get a good nights sleep in before getting up early the next morning, BUT as I pulled back the covers of my bed, the comforter had holes and the comforter and sheets were full of static and there was this strange reddish-orange stain on the sheets...yuck! I didn't know what it was and didn't want to take my chances so I slept on top of the blanket.
This morning I awoke with enough time to get myself ready and as I was about to jump in the shower I realized that there were NO BATH TOWELS!!! I called housekeeping who said they would send them up, but 10 minutes later I still had no towels. I called back and was told that they hadn't come yet because the housekeeping guy doesn't start his shift til 7am. WTF!!! I don't care! My towels should have already been in the room when I checked in! I was already grumpy about not getting a good nights sleep and now this lady is throwing some stupid excuse at me..I just wanted my damn towels so I could get ready for work on time.
Not that getting my towels is any better because the washcloths had holes and when I got into the shower there was mold! I am allergic to mold...awesome.
Ok so I finally get ready and head downstairs. I ask the front desk for directions to my destination only to be given the WRONG DIRECTIONS! So I'm now late, walking around lost in my oh-so-UNcomfortable heels, and on the wrong side of town. Fantastic.
As we speak I am seeking other hotel options and if at all possible I will be checking out of Delta CentreVille early!! -
Review from shannon w.
This place barely gets it 4 because of its great service. It really is the best service I have ever received at a hotel. I was there 5 nights, alone, on leisure. I did upgrade to the premium room, as I have heard the others are a bit lacking in decor. I also wanted that free internet access, and I used it! It was also very easy to set up, extremely convenient.
The building is hard to miss, very different design, but it is downtown with all the other sky scrapers. The location really is great. I was in the center of everywhere I wanted to go, and right by the metro. The underground city seemed to be mostly cheap shops, though. Downtown can be a bit less than picturesque, though, for walking, but you are very close to old town/old port.
The room itself was not particularly new looking. The carpet and upholstery had obviously been redone, but the wall paper was starting to peel. The bed was heaven, though. HEAVEN. The room size was fine for me. The view was of mostly other sky scrapers, so nothing breathtaking, but it was still neat to be up high.
Upon arriving, I had a chasseur right away, I was checked in, and taken up to my room in a friendly, and quick manner. The concierges were very willing to help, though sometimes I felt better off checking things out online.
Go to the restaurant upstairs for dessert, some night, it is very nice, and the restaurant downstairs is good for a quick Poutine. Breakfast in-room is overpriced, don't bother unless someone else is paying. ($14 on the menu $23 on the room bill!)
Overall, a very good bet. Price is fine for the room you get.
