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Dean & Deluca
Categories: Food Bakeries Food Coffee & Tea Restaurants Delis Bakeries, Coffee & Tea, Delis [Edit]
6903 Phillips Place CtCharlotte, NC 28210
Neighbourhoods: Ballantyne, South Park
(704) 643-6868
- Hours:
Mon-Thu 7 am - 9 pm
Fri-Sat 7 am - 10 pm
Sun 8 am - 9 pm
- Good for Kids:
- No
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Attire:
- Casual
- Good for Groups:
- No
- Price Range:
-
$$
- Takes Reservations:
- No
- Delivery:
- No
- Take Away:
- Yes
- Waiter Service:
- No
- Outdoor Seating:
- Yes
- Wi-Fi:
- No
- Good For:
- Dessert, Lunch
- Alcohol:
- Beer & Wine Only
- Noise Level:
- Average
- Has TV:
- No
- Caters:
- Yes
- Wheelchair Accessible:
- Yes
41 reviews for Dean & Deluca
Review Highlights
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"This location also has a wine bar." In 3 reviews -
"Good selection of gourmet goodies." In 8 reviews -
"I can find things here that I can't find anywhere else." In 3 reviews
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41 reviews in English
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Review from seema a.
2/3/2012
Oh how I've missed you! They didn't have D&D where I moved from and I absolutely love this place. Its fun to come have lunch, get some gourmet food, excellent coffee and wine - and just hang. Beautiful outdoor seating that makes it feel a little less 'south' if you know what I mean ;)
If you are big city, like me you will love. -
Review from Andrew H.
Winston-Salem, NC
4/7/2012
This place is expensive. Really expensive. Expect everything thing here to be "boutique" quality and that means you're going to pay out the nose. $80/lb of chocolate. $12 snacks. $6 coffee.
Now if you ignore price, it's a nice place. Its sanitation rating was not nearly as high as I thought an upscale place would be (92) and it was a little bit less organized than I imagined, I guess to maintain that "boutique" feel.
It's also one of the only places that you can buy Christopher Elbow chocolates in North Carolina. -
Review from Joy S.
Fremont, CA
3/25/2012
This place is ridiculously expensive, but being from out of town and I'm trying to experience all there is to the east coast I was brought here by my colleague. I bought sugar cookies for my kids that were $5 each and I expected it to be top notch for that price, but all it was was a regular sugar cookie, of regular size, and of regular taste. I tried the mocha they had and it was just ok (the chocolate they used wasn't really that great) and the next day I decided to give it a try with a vanilla latte instead and again it was just ok.
For the price and quality of it's products I'd probably look somewhere else. -
Review from Jimmy D.
2/11/2012 1 Check-in Here
I don't know if I would ever shop here again after buying a bag of chips for about $12, but it's always fun to stop in and check out all the cool stuff they have.
If I have the time I actually just take pictures or write notes of the stuff that I like there and try to find it around town for about 50-60% off. Now you might call me a cheapo but I'm not buying some chocolate for $80. Some items are however reasonably priced, check out the espresso bar it looks pretty decent!
Dean and Deluca I like you but I just can't afford you. However the quality of the items here is fairly high and there are always yummy samples around the store so it's worth a stop most of the time. My philosophy for shopping here is going to be eat $5 worth of samples before you buy the $10 product that should be priced at $5. Please don't judge me. -
Review from George R.
Charlotte, NC
1/1/2012
Consumer Fraud part II
Yes their selection of cold cuts, cheeses etc are quality, therefore expensive items but D&D prices them even higher than the competition. Where's Zabar when we need them? The espresso is very good, I stopped for an espresso and a croissant and there again was that inviting glass of "fresh" orange juice in front of me. I ask what kind of OJ is it, fresh squeezed or pasteurized?Tropicana IOWs. To me the big deal is that pasteurizing always changes the taste of the juice, even if it's "flash pasteurized"
Both young ladies behind the counter swear high and low that it's fresh squeezed and that's what they are instructed to tell customers. I buy it, taste it, inform them that it's indeed pasteurized, demand to see the bottle and promise to apologize profusely if I'm wrong. The cashier asks me if I want her to check what the bottle says, I say please yes and she runs off to do it. The girl is back in a NY minute later and tells me "I'm sorry, you were right"
The manager runs over and refunds my breakfast, her dumb excuse is that "they don't have a machine to squeeze oranges". I tell her that's no reason to train the personnel to lie to the customers (no answer) and that they don't need to squeeze oranges any way, Fresh OJ is sold by the gallon anyway. I got lots of sorry, sorry but no assurance that they will stop that shoddy practice. I'm pretty sure that they will keep on marketing it as "fresh" anyway.
This is inexcusable: Harris Teeter retails fresh OJ for $0.08 a fl oz - http://shop.mywebgroce... - since D&D charges $2.75 a glass, they could buy it at FULL RETAIL ($0.48) and still make a 500% markup!!
Like I said , no excuse and that's their second location were I caught them doing this.
Oh and yes their soups are excellent BTW -
Review from Joshua V.
Lexington, MA
12/10/2011
"WOW, this place is EXPENSIVE!" ... is what I would say if Dean & Deluca cut all their prices in half.
I'm giving them 1 star because I feel that they make no effort at all to cater to anyone other than the uber-rich. Like everything else in Phillips Place, D&D is just another spot where the wealthiest people in Charlotte can spend obscene sums of money on stuff they really don't need, while the rest of the country struggles to find employment and to stop their houses from being foreclosed upon.
Don't get me wrong, D&D has high-quality, delicious foods. If I had a few million dollars in the bank, and didn't mind getting ripped off, I'd probably do all my shopping here. -
Review from Josh S.
8/23/2011
This Dean & Deluca makes a soup right. Soup Nazi style! Regardless of the time of day, I have a hard time passing up a shot of espresso here. This stuff puts SB to shame.
Sometimes they don't have the gray sea salt I love or my beloved papillon roquefort, but I always come back. This place reminds me of home, yes D&D reminds me of home!
See you soon! -
Review from Dion L.
8/2/2011
Sigh. I love your food. But your prices are insane in the membrane. $6 for a tin of gummy bears I can find at the gas station for 50 cents? Hmm...I must be paying for the tin and the D&D sticker.
The salads are super fresh with premium ingredients. The field greens, goat cheese, pine nuts, roasted red peppers and balsamic salad is delicious, but before they offered the smallest sized box, my salad has weighed in at more than $15.
The prepared foods section has always been delicious, so just buy it, close your eyes and swipe your credit card. It helps you stomach the price. (I once bought a small container or prepared shrimp, and it was about $7 for maybe 12 shrimp. Again, the less you think about the price, the better your food will taste.
My only issue is sometimes the bakery case in the back, the desserts aren't the freshest. They're a couple days old in some cases. If I'm paying $7 for a tiny cheesecake, it better be from today.
The customer service is always good, which is why I still shop here.
PS: I sometimes play the "guess how much" game with my friends. Siracha hot sauce that costs $1.60+ at the Asian market is about $6 at D&D. Same with a bottle of avocado oil. I've gotten the same brand at Target for about 1/3rd less. -
Review from Angie P.
8/14/2011
I agree with Dion...I ADORE Dean & Deluca, but boy oh boy, those prices..."sticker shock"!
I really enjoy coming here in the winter & getting some of their yummy soups (which change daily) & the delicious roasted sirloin sandwich. Of course, I can't resist stopping by the snack / candy counter & getting the blackberry / raspberry candy. I also like their fresh fruit.
I love the layout, it can be a bit of sensory overload, with the food selection, kitchen / cooking items & the candy / snack area. This location also has a wine bar.
I've used them in the past for catering & their presentation is very professional. -
Review from Veronica O.
Charlotte, NC
6/20/2011
Let's put the prices aside - Dean & Deluca is the epitome of a gourmet market. Where else can you buy rose infused risotto, marzipan, Chianti red wine jelly? Talk about the perfect place to get a gift for a culinarian!
There's always something for everyone at all hours of the day - coffee bar, wine bar, sandwich bar, salad bar, and the deli. My favorites: garbanzo, feta & eggplant salad, and the sweet & sour sesame tofu. -
Review from Adam R.
12/19/2011 7 Check-ins Here
I love Dean and Deluca in theory, but in practice they're kind of overpriced. I have no qualms about paying for quality, and there stuff is delicious, but it's not $80 a pound of whatever delicious. Their espresso bar is good, however, and not much for expensive than Starbucks, etc. It's fun to occasionally go in and splurge on a single serving of something, but otherwise you can get the same quality for cheaper prices elsewhere.
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Review from Emme E.
1/3/2012 9 Check-ins Here
I love looking for different things here & every once in a while I'll actually get something. Their selections change so I might find something there several times and then I won't see it again. Their sushi is really good (Hissho Sushi) and is better priced than Harris Teeter. Their breakfast is a bargain for them, but everything else in the deli case is JACKED UP! You are not on a budget if you are buying deli here (or almost anything else). This is a trendy location & you are here to see & be seen spending your money.
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Review from John H.
8/4/2011 1 Check-in Here
Definitely a fan, however I can only make it to D&D occasionally.... mostly due to it's location.... but it can get pricey too. Awesome selection of prepared food - I like that you can eat it there or take it home to share for parties (or hoard for yourself - which I mostly do).
I wish I cooked at home more, but they have a great selection of items that you can't find in the regular grocery store. Makes me want to aspire to one day know how to cook well.
I do want to mention that I had this strange feeling when I first walked in of someone yelling, "Your Challenge Begins NOW" and I had this overwhelming urge to run into the stores and think up of a signature dish. Been watching too much Top Chef/Chopped/Hell's Kitchen/Cooking Channel ..... -
Review from Jonathan F.
Matthews, NC
Updated - 12/18/2011 29 Check-ins Here
Decent coffee - far and away better than other chains. Excellent breakfast and lunch food.
1 Previous Review:
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5/2/2011
Snooty but way better than other corporate alternatives.
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Review from Nicole W.
9/18/2010 16 Check-ins Here
An ode to my dear Dean & Deluca,
Oh Dean how I adore thee,
And your $6 bag of tiramisu caramels, how I wish they were free.
I like to visit you before I head into a movie,
And smuggle in a chai latte, that's super duper groovy.
You are a chain but I don't mind too much,
Because you continuously offer me a filling, tasty lunch.
Yes you're expensive but I love your free snacks,
I sometimes pretend it's a buffet and initiate my attack.
I know I'll be back to partake in some eats,
And probably leave with a bag full of treats. -
Review from Todd W.
9/15/2010 9 Check-ins Here
I love this Dean & Deluca. It has everything you could want, including an outdoor area for relaxing! If you go here knowing it's going to be on the pricey side, then you'll be fine. Make sure to order from the deli; whether hot or cold, they'll serve it to you with class. Sushi, salad, sandwiches, desserts, coffee, treats, etc, etc. I find myself stopping here frequently before movies at Phillips Place. Somehow always need a bag of treats before heading to the movie. Haven't purchased the meat/fish yet as it's a little pricey for me, but if I'm there for some unique eats and drinks, it works perfectly for me.
This is one chain that I'm a fan of :) -
Review from Tiffany N.
Denver, CO
9/8/2010 2 photos
When I moved here, I was shocked to see there was a few locations in Charlotte after only knowing it from visiting NYC. I love just wondering around in there and seeing what creative sauces, desserts, sushi, prepared meals, etc. they have. My parents love Dean and Deluca and demand we go each time they to visit and we often go there for free samples but were disappointed this last time (Lavor Day Wknd) b/c they didn't have any out, whats up with that?
While their stuff is pricey, it's worth the splurge every now and then. We all deserve something nice (and tasty) right? -
Review from Catherine W.
Thousand Oaks, CA
2/26/2009
There's something about Phillip's Place that reminds me of my beloved home in California. The outdoor style, old towne construction and lo and behold, a Dean and Deluca!
I love Dean and Deluca. It's a foodie's paradise packed into a small, navigable shop. You have your ready-to-eat/deli, your barista, your bakery, your confectionery, your butcher, cheese etc. all in one place. The best part: the staff are knowledgeable and friendly, plus you get to taste samples. I used to turn my nose up at ready-made dips or sauces, but this place has some great ones.
Try the Bread and Butter Pickle Jalapeno Dip by Fiesta - mix that with some cream cheese and you've got one tasty dip! Make sure you don't accidentally buy the overly spicy Texas Longhorn brand. Their Roasted Red Pepper and Onion dip is delicious too.
If you're looking for a hard to find vinegar, oil or seasoning - chances are, you'll find them at Dean and Deluca (albeit at a slightly higher price point).
I like buying bread there and on my way out, I grab a Chai latte - they make the best! -
Review from Julia S.
Charlotte, NC
5/12/2010 3 Check-ins Here
Ah, the 90s. Pre-locavore. Every epicurean item from every corner of the globe, available for purchase and consumption without regard for seasons, distances, expense, or appearing PC. Dean and Deluca rocks that decade with panache, and not even an inkling of shame. Awesome.
Nevermind that the cheeses have no prices posted. Nevermind that things here (vinegar, certain brands of truffle oil, falafel chips, bouillion) are twice as much as they are at neighboring and (shockingly) more affordable Earth Fare, even. Prices carefully tucked under the bottom of jars, bags, boxes, as if displaying them prominently would be garish or uncouth - this is not a bargain hunter's place to shop. Small, selective section of kitchen implements - not meant to be of use in dire need, but trends - microplanes and zesters, mezzalunas. Spotless shelves in perfect order. Truffled products of every imaginable use - nori salt - the olive bar might be the only thing here leaning towards pedestrian. Chico-and-Nordstrom's-clad ladies abound. Service can be icy, but always well informed. Is the coffee superlative? Not at all, but it's not obscenely priced either.
A quick note on the cheese counter - large and global, and the few times I've bought a hunk, it had obviously been well cared for, but EF's, down the street, is larger and more locally focused. Go there instead.
Would I shop here regularly? If I made so much money that a 50 percent mark up on standard exotics didn't ruffle my feathers, maybe. It's clean, classy, well staffed, culinarily inspiring. Do I come here now? For a very short list of things sold here and no where else in Charlotte, I do. But wise shoppers know where to buy those falafel chips and truffle oils for half the price. For the most part, I'll be with them. -
Review from Mimi N.
Waxhaw, NC
10/18/2011
Bought cheese, breads, and Pate, and Apple Turnover!! Gosh, this place is awesome!! the cheese were awesome!! Bread, fresh and piping hot! Pate, Gah!!! So Yummy!! and the Apple Turnover was delicious ( It tasted like apple pie, but it has bit of cinnamon which remind me of christmas) so it and happy day for me!!
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Review from Dave S.
Charlotte, NC
2/19/2009
Oooohhh! I always feel so guilty when I shop here! But it is the best!
I can find things here that I can't find anywhere else. Gourmet food shopping! :) The cheese and deli sections alone could put a hurtin' on my credit card. Add on the bakery section and the confectionery.... then move on to the seafood and meats!
Now run! I have to actively remind myself not to buy the standard stuff I can get at Harris Teeter... but it's sometimes hard to tell.
The staff is truly knowledgeable and professional. I was buying raclette cheese and supporting ingredients for a raclette party (they have both Swiss and French). When I heard the associate counting the pickled onions in German, I knew I was in good hands! I was buying a loaf of Challah bread and the guy whispered the secret that it makes the best French toast... which is exactly why I was buying it. :)
Advice: Don't hesitate to ask questions and engage the staff. As smart as you might think you are on a subject, there's a strong possibility they may have something to offer.
I have never gotten any of their prepared foods, although I understand they're excellent. I just go for ingredients.
Always a treat... and certain to impress. When you need a splurge, check 'em out! -
Review from MaryBeth M.
Charlotte, NC
Updated - 8/14/2011
After having a bad experience and informing the management, Dean and Deluca went above and beyond in improving my perception of the market. Way to go!
1 Previous Review: Show all »
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8/8/2011
I hate to have to do this but I had such an awful experience today! I visit the Uptown location so… Read more »
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Review from Ashley S.
Charlotte, NC
7/24/2011 1 Check-in Here
A little too pricey sandwich-wise, but it was good.
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Review from Michael E.
Asheville, NC
7/16/2008
For gourmet food establishments Dean & Deluca is the cream of the crop. They need more of these types of stores in the world. Great service....lots of selection of food and food related items.
Great lunch menu and fantastic deserts make this a required stop every time I'm in Charlotte, NC. They are open late in case you have a some craving you need to satisfy.
I ate lunch there yesterday and had the Sirlon Sandwich....very good...you should try it if you ever get down in that neck of the woods. -
Review from Faith D.
Wow! A treat for your senses for sure! The moment you walk in you are greeted with colorful, beautiful, edible things!! Classical music plays while you walk through the store.
It is fun to buy a hot drink and walk around the store looking at all the gourmet items. Definitely don't go hungry or plan to eat there. They have boxed sushi, made-to-order sandwiches, hot and cold dishes, etc.
The candy and cake sections will make you stop in your tracks. The artistic decorating is something to talk about. Definitely fancy and expensive!
The items are definitely pricey, but it is such a nice experience to see beautiful food! (But I had to laugh because their stock shelves look like the wire shelves you can buy at Walmart...so the next time I looked in my pantry I said, "Look, I have a little section of Dean and Deluca in my home.") -
Review from Neil S.
Durham, NC
8/27/2007
Good selection of gourmet goodies. The guy in the meat/cheese department was helpful and friendly. Lots of bottled water and grab-n-go items.
On our way our some employees who, apparently, were recently off the clock, were yelling for each other both in the store and out in the parking lot ( "HOPE, HOPE, HOPE..." I guess Hope has trouble hearing?) They were focused on speeding up and slowing down quickly in the parking lot and almost ran into our car. -
Review from Eric K.
12/8/2008 3 photos
Dean & Deluca is a fun place to browse if you're looking for specialty food items you can't find in your local Harris Teeter, like different types of pastas, sauces, oils, and herbs. Although a bit on the high-end for my budget, they also have a lot of gourmet cheeses, deli meats, prepared salads and sushi, and desserts. For special occasions, they have some of the most beautiful cakes I've ever seen which, too, are *quite* a bit higher-priced than your box o' Betty Crocker cake mix. Their bottles of wines are usually pretty reasonably priced, though.
While strolling around Phillips Place before or after a movie (and I'm not in the mood for alcohol at the Dean & Deluca wine bar across the street), I like to pop into this Dean & Deluca for some coffee and a little carb treat. Scone or muffin, anyone? Conveniently, they have seating both indoors and outdoors, depending on the weather. -
Review from dan k.
2/9/2010
What a great concept. I love places like this. A swanky grocery store that has great food with quality ingredients. It's basically a shop where you can order from the deli, and they have ginormous amounts of salads and other things you can sample and then buy by the pound.
I went and had an empanada, a small sushi box, and some spaghetti squash. Oh man, the squash was so smooth. The workers behind the counters were friendly, and maybe it was complete luck, but the girl scooped exactly .25 lb of the squash into the bowl (I guess including the weight of the bowl) but still, i was fairly impressed.
They also have a ton of great drinks like Saranac cream soda, dr roberts, izze, etc. It is kinda expensive, but it's good food, so it's worth a splurge now and then. -
Review from Corey Tess T.
Phoenix, AZ
1/22/2010
One of my favorite places to go when I could care less what I spend. I love having a quick lunch here or shopping for unique culinary delights! They have an excellent cheese counter and of course carry the best selection of jams, sauces, and treats of all kinds.
Makes me want to learn to cook, but in the meantime happy to have lime shrimp and a little pink can of Sofia for lunch.. -
Review from Tim B.
Charlotte, NC
10/24/2008
We love Dean and Deluca and head there often, especially the one in the Philips Place area. I tell you, everything there is so convenient, and there's everything: nice dining, cheap dining, movies, shopping. But I digress.
Dean and Deluca, too, is great for everything: gourmet shopping, prepared food, or a nice snack. My girlfriend always complains that it's too pricy, and she's kinda right: a small container of potato salad was like $10. But it's soooo good, and so hard to turn down.
I love their grilled chickens and their various salads: the salad bar is amazing, as are their tuna salads, eggs salads, pasta salads. If you're a lover of all types of salad, this place is perfect for you. It's your heaven.
This D and D is huge, so you can really stock up on every nice thing you need to fill a pantry or fridge (if you've got the bucks). Great coffees, too. It's the best, really. I go back too much. -
Review from PaulSEGAL ..
San Diego, CA
3/16/2011 1 Check-in Here
Very cool place
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Review from Tonya P.
Charlotte, NC
2/1/2010 10 photos
You can always depend on D&D (dungeons & dragons) for good coffee and sandwiches. I know it is a million dollars, but it's good quality, so you let it slide. They are offering omelets now, they have a little omelet station, a few toppings for $6., I couldn't believe my eyes. I also had a great cup of coffee today too. When we were leaving, they put out grill cheeses wrapped in paper to serve with a cup of soup. What a great idea! They also had some jars of soup for $11, just to remind you that you are at D&D!
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Review from Lindsey B.
Lexington, SC
2/16/2011
Food is excellent, but they don't bake all their own bread anymore, and I think the walnut raisin bread was better when they did it themselves. Samples are a nice thing. Atmosphere is good, but a bit crowded. I go about 3 times a year.
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Review from AJ J.
Charlotte, NC
3/15/2011
Their food is very good but can be on the salty side ie: Quinoa, vegetable dishes, tuna salad, etc... The Cake Balls are the best thing they have. They are completely amazing!
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Review from William H.
West Los Angeles, CA
11/4/2009
Extra star for the amazing short rib sandwich from the deli counter. The rest of the store is whatever. They did have a lot of samples to try, and all were pretty tasty. A Japanese couple asked me to get two jars of yuzu marmalade off a high shelf. Hmm Yuzu marmalade? Sounds interesting. I turned over the jar to discover a $25 price tag. Wow. Just wow.
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Review from Jason L.
12/16/2007
They're open til 10pm on weekends which is nice. Our movie at Phillips Place Stadium was sold out so we came in to grab a sandwich and easily killed an hour in the cafe area while waiting for the next showing. On my next visit I'll browse the wine selection. This is a great date spot with lots of hip young foot traffic.
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Review from Roger S.
Sunset Beach, NC
Updated - 7/23/2009
They do have consistently good salads, sandwiches, & coffee. The gourmet takeouts are hit or miss.
1 Previous Review: Show all »
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4/24/2009
Very nice place to shop for sauces, spices, hard to find items, etc.
But as far as their food is… Read more »
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Review from ROBERT M.
Charlotte, NC
8/3/2011
I don't think the quality is worth the exhorbitant prices, especially the sub-par bakery section. Can you say "stale"? Spend your hard-earned money at Earthfare for better price/value/quality.
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Review from Mari-Beth G.
Charlotte, NC
9/3/2010
If you're used to the "right coast" or "left coast" locations of this place, you'll be sadly disappointed by Charlotte's offerings. Super small, minimal selection, and their pastry items tend to run on the stale side of "a day old."
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Review from jeff s.
Huntersville, NC
1/3/2011
love their grilled sandwiches...
