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De Fresh Bakery
- Price Range:
-
$$
- Parking:
- Garage
- Wheelchair Accessible:
- Yes
3 reviews for De Fresh Bakery
3 reviews in English
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Review from Melody P.
2/26/2011 7 photos
I visited Crystal Mall for Top Gun Dim Sum. While recovering from food coma, we saw De Fresh Bakery. All the products were freshly baked the same day. The size of the buns vs. the price are very reasonable to me. The taste was good as well. However, the taro in the taro buns were too sweet and the color of the taro was a bit fake.
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Review from Polly C.
Vancouver, BC
10/8/2010
My mom bought 3 boxes of Snowskin (Bing Pei) Mooncakes on Mid-Autumn Festival, which was on Wed, September 22. The lady had informed my mom to put them in them freezer and so we did like we were told. However, I took a bite out of one of them on Friday, Oct 1, and it just tasted really weird. I started throwing up because I just ate a moldy mooncake!! It was disgusting! The reason why I couldn't see it was that it was a greentea snowskin mooncake so the moldy parts were camouflaged. We did what the lady from the bakery had told us and the mooncakes didn't even last 2 weeks! It was ridiculous! Most of the mooncakes were wasted.
Feeling a little ripped off, my mom and I decided to head back to the bakery to inform them our situation. The lady at the bakery said it wasn't their fault; it was our fault. What kind of customer service was that? Do you expect your customers to come back with that kind of attitude? We wanted the bakery to compensate us for the products because each box of mooncake cost about $25 so that meant it was a $75 dollar loss (3 boxes)! They said they couldn't give us money back but at least compensate your customers with gift certificates! Unfortunately, that's not what they did. All they said was it wasn't their fault. That's not what customers want to hear. Not at all.
With that being said, I would not return to this bakery and give it a negative score. -
Review from Reena M.
11/9/2010 1 Check-in Here
We got some coconut and weiner buns. They were okay, but I still prefer the ones from Maxim bakery since the their buns are softer and more grabbable. :-D
