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Cycle Shoppe
Category: Shopping Sporting Goods Bikes Bikes [Edit]
630 Queen Street WToronto, ON M6J 1E4
Neighbourhoods: Niagara, West Queen West, Trinity Bellwoods
(416) 703-9990
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
7 reviews for Cycle Shoppe
7 reviews in English
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Review from Chris P.
I received some fantastic customer service today. About a year and a half ago my bike got stolen. I haven't bothered to replace it and figure it's about time I should. As I haven't bought a new bike in over a dozen years I have no clue where to start.
While walking by the store I thought I would pop in to see what the deal is on bikes today. The gentleman that greeted me spent about 15 minutes walking me through the various models and types. He asked what I needed out of a bike and though I fit into one or two categories he spent the time taking me through all four or five so that I had a full understanding of what is available. He talked about the different types of frames, materials, calipers, brakes, gear systems, and styles. The guy was quite knowledgeable.
While I still have no clue exactly what I want, I now at least have a direction to go in to do some research thanks to these guys. -
Review from Fishee F.
Toronto, ON
4/5/2012
What is it with bike shops and the requisite "too cool for school" attitude that goes along with their employees?
Don't get me wrong, there are some nice, helpful, and informative folks working here... but the rest are the typical bunch of Queen West hipster doofus bike people in desperate need of an attitude adjustment. I'm a bike pro therefore I'm better than you because you don't know as much as me; and I will not spend time discussing the ever-so complex world of cycling and cycling products with you. Are these the same folks that ride like complete asshats on the streets? Look guys, you work a retail job... as long as your customer isn't being abusive or unreasonable, make em happy.
Why does it have to feel like pulling teeth to get service?
How much do you have to spend to get a thank you?
When you're paying full retail pop for bikes and components, you can literally go anywhere... it's the service and staff that makes the difference.
Retail 101 Cycle Shoppe, don't blatantly insult your customers, even if you disagree with them.
The Cycle Shoppe management couldn't really care less.
There are tons of choices out there, this shouldn't be one of them unless you like to be mistreated.
Two stars for the staff who actually are decent people, if they leave, one star it is. -
Review from Marie F.
3/7/2012 2 Check-ins Here
I liked the service I got at Cycle Shoppe and the selection of bikes is good but the prices are all quite high. Generally speaking there aren't very many super affordable solutions unless you are into beach cuisers, however they are the only shop in town to carry the same utility type bikes as Bixi (the name of that frame has completely slipped my mind).
If you are a new bike rider, test rides may feel more intimidating than other shops because they are right on Queen street and there are very few quiet streets around. -
Review from Steve N.
Toronto, ON
10/14/2011
There are a lot of reputable bike shops in and around downtown Toronto. This is not one of them, in my experience, and I gave this shop two college tries for my monies.
If anyone wants the full story, I would be happy to share.
My recommendation is to stay away from Cycle Shoppe (and probably their sister store too Cyclemotive). Their sales people are disingenuous, and that is to say the least! -
Review from Duncan H.
Toronto, ON
6/17/2009
Looking for a bike? Looking to not spend a fortune? Looking for a staff of actual riders who know what's up?
The Cycle Shoppe on Queen Street West in Toronto may be what you're looking for.
Just through the front doors you'll find a shelf of baskets for your bike and with a selection like that you know they are there for the commuter. Next along the wall are a selection of panniers and other bags, rags, gloves and any other accessory you could want for your bike.
Bicycle selection includes a range of models from Giant and Marin from hybrids to mountain bikes and even a few fixies and road bikes.
The staff know their stuff and are willing to let you test bikes. Don't be thrown by the crammed feeling of so many bikes in a relatively small space. Ask for help and you won't feel pressured.
I do suggest you know your prices when you go here. Rents are high on Queen West, and some of their products are priced a bit higher than elsewhere. However, know that you are supporting a great shop and I'm willing to spend a few extra bucks to help keep these guys around. -
Review from Livia M.
Toronto, ON
10/23/2011
The day I went in to buy my bike I found the salesperson to be super helpful, even though I'm not a bike afficionado by any means. He showed me a range of options within the price point that I was considering. While I did end up buying one that was slightly more expensive then I'd planned, it legitimately was a more comfortable ride than the others, and I did not feel like he was upselling me a product that I didn't need.
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Review from Soopergal S.
York, ON
5/11/2010
If I had the option to give no stars I would have given no stars to Cycle Shoppe. This is the worst bicycle shop EVER. Poor workmanship, bad attitudes, bad advice, over selling products that you really don't need...and the list goes on. If you want a bike go elsewhere.
