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Cogeco
Categories: Shopping Electronics Home Services Internet Service Providers Professional Services Internet Service Providers Electronics, Internet Service Providers [Edit]
Oakville Place240 Leighland Ave
Oakville, ON L6H 3H6
(866) 427-7451
- Hours:
Mon-Fri 10 am - 9 pm
Sat 9 am - 6 pm
Sun 11 am - 5 pm
2 reviews for Cogeco
2 reviews in English
-
Review from Artur J.
12/4/2010
I am amazed by Cocego Internet Service again and again!! Can't rave enough about them. A year after I signed up with Cocego I suddenly got a letter in the mail stating that they wanted to inform me that they have increased my Internet Speed by double complimentary!! Then the other day I called them because I was constantly going over my monthly bandwidth ( 60GB, the highest when compared to similar packages with other providers ). I asked her if she has anything else to offer me with higher bandwidth, so she started reading me out a new plan they have just started with and it would double my bandwidth ( 120GB ), doubled my speed ( 30Mbit/sec ). I was like WOW, and how much is this gonna cost me!? She told me $59,- and I asked her how much am I paying now $57.-!!! Amazing!! What more can you ask for.
I am with them now for over 2 years and I have yet to encounter an outage with them!!
As for this particular location, I had to walk in there to exchange my modem to one that could handle the new speed. The staff were friendly, down to the point and activated everything on the spot. So all I had to do is just go home plug in the modem and everything was running. -
Review from Jim R.
Waterdown, ON
1/24/2011
Tried yesterday to drop by their Burlington Mall retail outlets to make a payment...and it was refused!
The girl behind the counter quite "snottily" said "Oh, we don't take cash. Never have...never will..." and I was more than a bit 'put-off' by that attitude as well as thinking to myself, geez...I wanted to give her a payment and I couldn't as I had case only with me....
What a poor way to run a biz IMHO....oh, and is't it illegal NOT to have to accept cash as a legal payment? Or, maybe, the company doesn't trust their employees to handle cash....
Seems pretty "un-customer-friendly" if you ask me!
:(
JIm
