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Citiloc Systems
Category: Home Services Keys & Locksmiths Keys & Locksmiths [Edit]
467 Alexander StVancouver, BC V6A 1C6
Serving Vancouver and surrounding area
Neighbourhood: Downtown Eastside
(604) 879-0404
- Hours:
Mon-Fri 8:30 am - 5 pm
- Accepts Credit Cards:
- Yes
About This Business:
We specialize in Small Business Security for retail, office or warehouse locations; Executive Level Locksmith Service for corporate executives, business… read more »
2 reviews for Citiloc Systems
2 reviews in English
-
Review from Jes A.
6/7/2011
So, the mailbox key was gone... Our only one, so we had to get the lock re-keyed.
My husband checked the BBB and called for quotes. Citiloc had an A+ rating and beat the other estimates by $50 to $100. Chris came out the next day and had the lock changed out in less than 15 minutes. Friendly and professional to boot! I hope we don't need a locksmith again anytime soon, but if we do, I know we'll likely use Citiloc again. -
Review from Craig T.
Vancouver, BC
1/26/2012
I needed to have a key copied for my Medeco lock. I phoned Medeco Canada and they recommended Citiloc as the only authorized dealer in Vancouver. I sent Medeco pictures of the key, it's not restricted, there's no "Do Not Copy" or any other numbers or registration marks other than "Medeco Security Systems Inc").
Medeco said that Citiloc would be able to have the key copied. Indeed when I spoke with Citiloc, they said they were able to copy the key, but that they would not. They only offered to upsell me to purchasing a brand new lock, or a refurbished (!) replacement lock mechanism (starting at $100 and going up from there).
All I'm looking for is to have my key copied, and I'm willing to pay for that. Indeed Medeco says Citiloc should do this no problem for a small fee, but apparently Citiloc wants to get as much money as possible out of me, and they are refusing to support the lock.
Unfortunately Medeco Canada says there are no other dealers in Vancouver. Still, I'd recommend staying away from Citiloc.
Specialties
Citiloc Systems offers Security solutions to residential, business and industrial organizations. Our trained staff are available 24 hours a day to service and support electronic access control (keyless entry), as well as mechanical locks including deadbolts, security plates, bars. We also offer a full line of high secure locks for residential and business owners. Consult us for your video surveillance requirements, CCTV, IP cameras, video recording along with alarm monitoring and intrusion solutions.
History
Established in 1984
Twenty-five years in business is no mean feat for any business, but Citiloc Systems Ltd. looks on its quarter-centennial anniversary not just as an accomplishment, but as a coming of age. "Twenty-five years truly qualifies us as a mature business," says David Barrett, company president and founder. "It shows we're not going anywhere, we are reputable and here to stay."
