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Chapters
Category: Shopping Books, Mags, Music and Video Bookstores Bookstores [Edit]
3175 Highway 7 EWoodside Centre
Markham, ON L3R 0T9
(905) 477-1756
- Accepts Credit Cards:
- Yes
- Wheelchair Accessible:
- Yes
2 reviews for Chapters
2 reviews in English
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Review from Michael V.
Toronto, ON
11/2/2011 4 Check-ins Here
This is one of the better locations for kids. Their children`s department is organized and we stocked. They have plenty of toys for kids to try out. The community that comes out to the store is also nice.
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Review from Maureen P.
Toronto, ON
2/10/2009
Sometimes I'm not sure what's considered as good customer service or pushy sales associates.
I've been to many Chapters and each time I've visited, a sales associate has never approached me offering help. I have always actively searched for staff when I required assistance. Accustomed to this type of service came the familiar reoccurring nonchalant, carefree Chapters affair each time I walked through their door.
Maybe this is why I was irritated each time an associate asked me if I needed help when I was on the computer. In reality, isn't this good customer service? Undoubtedly, I was looking for something hence why I was on the computer.
The excuses for my anxiety:
- it was an off-day
- hunger
- I was a library helper in grade school
I now commend this location's customer service. They offer service that is rare to any other Chapters I have been to.
