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- Mark W.London, United Kingdom19146183Feb 14, 2021Updated review
OK so I was going to mark them down to three stars on account of their dire 'Click n Collect' service, which I'm told is running a lot better now (we shall see) but redeemed today by the patience of Tansy in the Tottenham Court Road store
Helpful 1Thanks 0Love this 0Oh no 0Oct 4, 2020Previous reviewI've been here before and they are pretty good for reasonably priced PC hardware of which I buy a lot. Despite my misgiving about their testing of goods (I've taken more memory back that's faulty and ditto Hard Disks with defective sectors than I can remember) their customer service is pretty top notch especially Colin, and also Ines and Christian who after I purchased a monitor to take with me on the tube, were both kind enough to carefully bubble wrap it and put it in a bag - nice one guys!.
Stuff also comes with a two year warranty.
Look around a bit and you will also find some real bargains.
Open later than most stores as well. - Fiona G.Totnes, United Kingdom0328589Apr 17, 2012Updated review
I love this place : there's nothing too much
for them to do. All goods are followed up
with good service if you need it. Junior is
my fave man there. I still have the iMac I
got there & no problems with it at all since 5 years on.Helpful 0Thanks 0Love this 0Oh no 0Dec 11, 2011Previous reviewJust the nicest staff around.Great place.
They also sell 2nd hand mobile phones
(only the best) videos & games
I have bought all my 2nd hand computers
here & the iMac 10 I have now is fabulous.
Fantastic value for money
Their help & back-up service is 2nd to none - Benjamin H.United Kingdom37May 31, 2019
I think the problem with a shop selling such an array of electricals is that the staff aren't trained fully to test every piece of equipment. Hence it's very hit and miss whether something you buy here actually works. They do give full refunds with 30 days which is definitely needed
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Cex W.
Jun 4, 2019
Hi Benjamin,
We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have passed this on to the store's management teams so that they're aware of this and can improvise accordingly. Should you have any further concerns, please feel free to write to us from our support page www.webuy.com/support/ and we'll assist you with it.
-Eric. - Qype User (Nick33…)London, United Kingdom08Oct 29, 2012
AVOID! I wanted to buy my nephew a console but once I came here, I realised that the mainly sell second hand goods and service is terrible! Staff not that helpful! HMV is probably the best electronic goods in my opinion.
Helpful 0Thanks 0Love this 0Oh no 0 - Qype User (Mr_Car…)London, United Kingdom032Dec 13, 2011
Small shop that caters for all video game formats. Simply vast range of used games, with great prices that are usually cheaper than high street competitors. Easy going, friendly staff and the exchange policy is what keeps most gamers going back. Usually find a bargain on newer games here too sick of paying full price on a game? Just wait a month or so and you'll find it here for slightly less.
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