Casey's Bar and Grill

2.0 star rating
13 reviews Rating Details

Categories: Sports Bars, Canadian (Traditional)  [Edit]

123 Front St W
Toronto, ON M5J 2M2
Neighbourhoods: Financial District, Downtown Core
(416) 955-4550
Price Range:
$$
Accepts Credit Cards:
Yes
Attire:
Casual
Good for Groups:
Yes
Good for Kids:
Yes
Take Away:
Yes
Waiter Service:
Yes
Outdoor Seating:
Yes
Happy Hour:
Yes
Alcohol:
Full Bar
Smoking:
Outdoor Area/ Patio Only
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13 reviews in English

  • Review from D'Arcy L.

    •  
    • 3 friends
    • 38 reviews

    Terrebonne, QC

    4.0 star rating
    10/23/2011

    Had dinner before the Leaf's game last week!  The restaurant was totally packed!  Took a client and we ordered the spinach dip as an app.  Nice and warm and very satisfying!  My friend ordered a steak with baked potato and I ordered the ribs & wing platter!  Came out exactly as anticipated.  Lots of food and very satisfying!

  • Review from Hilary S.

    Toronto, ON

    3.0 star rating
    6/23/2011

    Dear Casey's,

    Why are your portions humongous? An appetizer should be small enough to precede a meal, not be substantial enough to feed two people.

    After I had half of an appetizer, I waddled home unattractively.

    Sincerely,
    Please don't make me fat

  • Review from Jen I.

    •  
    • 15 friends
    • 64 reviews

    Mississauga, ON

    2.0 star rating
    8/15/2011

    Oh Casey's...you used to be so good. You kinda suck now.

    I went to Casey's on Front before a concert since all the restaurants around were jam packed.
    They said it'd be about 30 mins for a table and it was actually about 15 mins so that was a nice bonus.

    Our waitress was fantastic, don't get me wrong. The low rating was not on service. Even though it was busy as heck in there, she didn't forget about us and was very upbeat and friendly.

    My problem was with their shitty burger. Sorry, but that's the only way to describe it. It seems their menu has shrunk as well. It didn't take me long to decide what to get since they really didn't have much to choose from. Back in the early 90's, I LOVED Casey's burgers. Of course, this was when you could still choose how you wanted it cooked.

    The cheeseburger I got was like a dry, brown puck of blah. The fries were meh. I was disappointed, to say the least. I probably won't visit a Casey's again for awhile. It's really too bad, I used to love this place.

  • Review from Lei H.

    •  
    • 16 friends
    • 10 reviews

    Toronto, ON

    2.0 star rating
    8/8/2011 2 Check-ins Here

    First time went there was Monday night. Only ordered a few drinks, service was OK.
    Went on Thursday night for $4 drinks. Service was horrible. Drink was good. Tried their wings, not bad.
    Not a bad place to hang out after dinner.

  • Review from Noel D.

    Toronto, ON

    4.0 star rating
    4/25/2011 2 Check-ins Here

    Not sure why this place has such a low rating. I would imagine during very big events like a Leafs game it's probably not the quickest service. I went with my sisters just before a Jays game was to take place and I could see a lot of Bautista jerseys in the building, but we were sat down in a great booth immediately and our waitress was over in minutes to tell us specials and take drink orders.

    During the course of the evening the game had started and the place quickly emptied out, but even with the bustle earlier I never found things too loud or hectic in the slightest. I ordered a simple burger with caesar salad and I thought both were equally delicious and satisfying. My sisters got fries with their burgers and they came in a rather quite little metal container that looked like a mini shopping cart.

    Only complaint was that once the restaurant lightened up capacity-wise the service slowed down a little. The waitress came by less often and even forgot our second drink orders -- but I can forgive this because she was more than friendly and on-point up until then. The bill came and the prices were reasonable.

    I would come back again for sure, especially considering there's not really much to choose from in the sports district. And even though they do have sports on several televisions (some pretty old school tube TVs except by the bar) it didn't feel like a severe jock gathering.

  • Review from Derek L.

    •  
    • 87 friends
    • 125 reviews

    Oakville, ON

    3.0 star rating
    2/23/2011 1 Check-in Here

    I'm not sure why this place got such bad reviews... but maybe I just haven't come here enough?  I came here last night to meet my gf before the Leaf's game at ACC.  I waited at the bar, where I grabbed a beer and was served quickly.  They told me it would be a 30 minute wait until I was seated, but it only about 20 minutes... so that was good.

    They asked me if I wanted a refill on my beer about 10 times!  Can you say peer pressure!  Haha, I knew that once I got my food I would stop drinking, so that's why I didn't get another one.  

    The food I ordered was amazing, but maybe its because I was extremely hungry.  I had the short rib pasta, and my gf got the burger.  Burger wasn't too good, I'd rate it a 6/10.  

    All in all, I have nothing bad to say about this place.  It was packed with Leaf fans, and emptied out close to 7pm before the game started.

    But the place was a bit dark and drab.  Not the best atmosphere... Jack Astor's is much nicer inside.  Interior decor is what drops this place a star rating...

  • Review from Sergey S.

    Toronto, ON

    1.0 star rating
    1/2/2011

    Oh Casey's...

    Service - you wait long enough to get seriously hungry.

    Portions - when they finally bring it, seems like you'll need two of those to kill that hunger.

    Food - may be a revelation for those who only have been to McDonald's or KFC so far. For the rest of us there is nothing to talk about.

    Drinks - I dunno, they call it "bar and grill", but there is even less to a bar, than to a grill. Maybe I've skipped something important, but if plain Molson is good enough for you, you should be good enough for Casey's.

    And beyond that all a marvellous "no hi, no bye, no thank you" attitude makes you feel like you've missed the door when entering.

    And just think that I've been to different Casey's at least three times! That's tough, eh...

  • Review from bold c.

    •  
    • 210 friends
    • 335 reviews

    Toronto, ON

    2.0 star rating
    12/15/2010

    Note: the other Casey's locations are fine. This one is the exception.
    -------------------------------------------------- ------------------------------------------
    REVISION: Jan 2011 - The Management responded to my concerns and apologized. Wow. I am impressed. They were sincere about the hiccups experienced. They offered a kind gesture (as compensation) but more importantly an acknowledgment. I have revised the stars to reflect this. Hoping they will take the service concerns (not problems) to heart and improve their offerings.
    -------------------------------------------------- --------------------------------------------

    5 Second Summary: NO GOOD. JUST BAD AND UGLY. AVOID.
    RUBBISH FOOD.
    LOUSY DRINKS.
    CRAP SERVICE.
    LONG WAIT FOR FOOD & TABLES +1  

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    Visit #3 - Sunday Nov 12th 2010
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    No wait for seat / No food. We arrived @ 9:40pm. No greeters at the door. The place was not busy. Went to the bar and said "hello" to the bartender.  While I was taking off my jacket, she stated..."...it is last call...order your drinks now...we are closing....the kitchen is closed....no take out...." She then walked away. I did not even get a chance to respond or order anything...All I said was hello! Ouch...I just put my jacket back on and talked to my friends who had gone to the washroom. They were dumbfounded. We left immediately. Could not use our gift cards which expired that day.

    -------------------------------------------------- ---------------------------------------------
    Visit #2 - Sept 2010
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    Long wait for seat / Long wait for food. Waited 15+ minutes to get a table. Place was 1/2 full. Totally understaffed location. After waiting for 1 hr+ for the food we were advised they had run out of their chicken and ribs. (The special).  We were advised to order something else. Ordered Salmon & Salad. Food was undercooked. Drinks we ordered 2x never arrived. We were sitting outside. People were grumbling. After 30+ minutes waiting for the bill we got up. Went to the bar and paid and left. Sorry no tip.

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    Visit #1- July 2010
    -------------------------------------------------- --------------------------------------------
    Long wait for seat. Greeter was pleasant and then left and forgot about us while she talked with the bartender. We ended up seating ourselves after 20 minutes. Ordered a steak and chicken for two people + salad with non alcoholic beverages. The waitress was really nice but advised us that many people had called in sick. Felt bad for her. Long wait for food. After waiting for 1hr 30+ minutes with no food/drinks. We opted out and left.

    RECOMMENDATION: GO ANYWHERE ELSE.

  • Review from Nicole B.

    •  
    • 89 friends
    • 193 reviews

    Toronto, ON

    1.0 star rating
    5/26/2010

    Hmm, where do I begin. My friends and I had been exercising around Harbourfront and had a craving for bar food. Reasons Casey's sucked that day:

    1. The wait: It took an hour to get our food. We stopped one waiter to ask him about it and he said that they were short staffed as they're never really busy on a long weekend (huh?). When our waiter, Andre, eventually came out, he said the wait was because the kitchen was being "tested". Yeah, EXACTLY what I want to hear when my food is coming out of there!

    2. The mix-up: My friend ordered chicken strips, I ordered quesadillas and another friend said he would "have the same". In that exact order. Andre brought out chicken strips, quesadillas and...buffalo wings. When my friend pointed out that he had not ordered buffalo wings, Andre let him know that it may take awhile due to issue #1 and if my friend would want to change his order to buffalo wings. My friend said no. Ironically, my friend's order came out 20 minutes later. So the food shouldn't actually take an hour!

    3. The make-up: After we had finished our meal and watched our friend eat his, a gentleman came over and asked if we wanted dessert. We said no thank you. He asked if we were sure. We again repeated the no. He then said, "even if it's on me?" We all paused and then agreed to the dessert. After he left and we all exchanged stories, I realize that we all paused for the same reason. From the way he asked the question, it sounded extremely sexual and freaked all of us out. When he came back, we had one piece of cake..to share amongst each other. Normally that would've been okay, but we were all going to our respective houses.

    4. Awkward moment: After we were sexually solicited with cake, Andre came back over to ask us if we spoke to Alejandro, the manager. We realized that that was his name (he never introduced himself). He asked us if we didn't mind telling him what Alejandro wanted. He seemed visibly relieved that he offered us cake. Maybe Andre had thought he would've been fired. We weren't sure since by then, we just wanted to get out of there.

    5. The bill: Two people paying debit. I paid cash. He opened the bill wallet to see I had put my money in there and then said we could all follow him to the debit machine. Andre proceeded to ask each of my friend's the amount of their bill (instead of just looking at them). After my friends had paid, he started to say his goodbyes. I sighed and asked for my change. He said, "oh yeah, you paid cash! My bad!". He then asked me the amount of my bill. I told him to check himself (I was annoyed by then). He then started to count out the difference in quarters. I couldn't stand in there another minute and simply asked for a $5 back and left.

  • Review from helen f.

    Sunnyvale, CA

    USA
    3.0 star rating
    9/12/2010 2 photos

    I was here for a late lunch on Sunday, and the place wasn't packed.

    The food was actually decent:
    - stack sandwich - it had grilled chicken, bacon, fresh apple slice, and more; an interesting and refreshing combo of taste; add $2 to switch for the sweet potato fries wasn't really worth it.  they don't give you a lot...
    - Grilled shrimp and calamari appetizer - the grilled shrimp was good!

  • Review from Michael S.

    •  
    • 15 friends
    • 64 reviews

    Toronto, ON

    1.0 star rating
    10/1/2009

    Went to Casey's for lunch a few weeks ago and ordered a chicken SANDWICH. the place was nearly empty, but still it took forever for my sandwich to arrive. finally i got my sandwich. it came with fork and knife and NO TOP BUN !!! personally i prefer to eat my sandwiches with my hands - not fork & knife ... so when i asked the waiter if i could possibly have the top part of my sandwich bun he lectured me that he can't do that because that's the way it's being done here bla bla ... i even offered to pay for the missing bun, but he refused !!!

    i have NEVER come across such a level of inflexibility and non-customer focus ... even weeks after the incident i am still shaking my head every time i walk by Casey's ....

  • Review from Adrienne Y.

    •  
    • 1 friend
    • 4 reviews

    Toronto, ON

    1.0 star rating
    12/6/2011 1 Check-in Here

    Awful.

  • Review from Kelly L.

    •  
    • 0 friends
    • 1 review

    Newburgh, IN

    USA
    1.0 star rating
    7/17/2011

    Super slow service.   Out of the eight diners at our table, only two got their orders served as requested Two people ordered a premium beer, were given what tasted and looked like Miller, and when they questioned what was brought they were told " that is what this beer tastes like". Give me a break.  Although the food tasted good, we won't be back.

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