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1 review in English

  • Review from shawnna p.

    Edmonton, AB

    4.0 star rating
    8/13/2011

    Since when do you need to make an appointment to open up a savings account?  This is annoying.  It's not like I have the crown jewels.  There seems to be few staff here.  The line ups for a teller are long.  
    I appreciate the security at the door.  This branch gets robbed a lot due to it's location.  They use to have a problem with homeless people camping in their ATM kiosk after hours.  They fixed that problem by closing it up after 11:00pm.  You then have to use the CIBC ATM at the Mac's convenience store across 99 street.    Members of CIBC are assigned a financial professional. They are always moving somewhere else as we get updated notices of staffing changes.  I like their online banking set up.  It is easy to navigate.  I know they charge a lot if interest and short you on currency exchanges, but having a CIBC bank card and VISA are best tools to travel with outside the country.  My other bank cards would hardly ever work and I would have to rely on hubby's plastic.  I guess you pay extra for reliability.

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