Best Buy

1.5 star rating
5 reviews Rating Details

Category: Electronics  [Edit]

167 N Queen St
Toronto, ON M9C 1A7
Neighbourhood: Etobicoke
(647) 288-2300
Price Range:
$$
Accepts Credit Cards:
Yes
Parking:
Private Lot
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5 reviews in English

  • Review from Michael Y.

    Toronto, ON

    2.0 star rating
    1/9/2012 1 Check-in Here

    One star for great prices and one extra star for zero sales hassle. The only problem is when you need some help, there are none around or they're helping someone else. The store itself is just another cookie cutter store buy seem a little more disorganized than its counterpart Futureshop.

    I will shop there again for the prices but will do all my homework online first so I won't need to ask or look for help.

    I ended up buying a computer from Dell online. Loving it.

  • Review from A J.

    • 45 friends
    • 95 reviews

    Palo Alto, CA

    USA
    1.0 star rating
    11/1/2011

    I live in the US and I ordered pictures of my son through Kodak Gallery Canada. The way it works, you order them and they get sent to a local Best Buy Canada. My parents tried to pick up the pics on three occasions and each time they were told the pics weren't there. The final time, they were told that the pictures had arrived but they could no longer find them. i.e. they had gone missing.

    There is little else to say here.

  • Review from Marie F.

    Toronto, ON

    2.0 star rating
    8/16/2010

    Today I feel like the Hunchback of Notre Dame! The professional looking over the shoulder briefcase I used to carry my laptop when I was a Marketing manager is certainly doing me no good in school! I spent all of last year begging people to help me carry my stuff and this year enough is enough!

    I have been searching everywhere for a laptop backpack and finally found one at Best Buy's online store. Since there was a location not too far from me and the Website indicated there were 5 in stock, I decided to trek it over.

    Finding the carrying case section was first and foremost a challenge, and once I did find it, my backpack was nowhere in sight. I asked one of the clerks if he had the brown plaid back packs I had seen online.

    He checked the back room and came back with a brown over the shoulder bag:

    Clerk: Like this one?!
    Me: "NO I want a back pack... you know they go on your back" *adjusting backpack straps gestures*
    Clerk: *shrugs shoulders than proceeds to lie* Nope, there are none back there and none showing in stock at this location.

    I felt defeated, I knew they had these backpacks at the Yonge and Dundas location and here I was like a suckers in Etobicoke arguing with some kid over f*cking bag! As I made my way way out, I found another display of backpacks and there they were... 5 brown plaid bags big enough for all my crap and my laptop!

    Didn't that guy check the stock? and why wouldn't he have directed me to the 10 other bags at the other side of the store? so disappointing!

  • Review from Bernd R.

    • 0 friends
    • 2 reviews

    Toronto, ON

    1.0 star rating
    8/4/2011

    Store service not bad.
    Geek squad needs 2 week notice to installmy system??
    That service stinks.
    Never again will I buy from Best Buy.
    Bay Bloor is much better.
    B.Rummel

  • Review from Aida D.

    • 0 friends
    • 3 reviews

    Mississauga, ON

    1.0 star rating
    1/13/2012

    I went to Etobicoke location to have a screen put on my iPad 2, the clerk told me it would take 24 hours since it had to dry.  That same evening I got a call from a rep telling me it was ready and apparently no drying necessary since I was buying the new invisible shield.  I get to the store and the clerk at the back where geek squad is located brings me my iPad and I see bubbles on the screen, he is trying to convince me it's dirt.  So I point out the other 3 spots he is unable to clean and agrees its bubbles and has to redo it.  He tells me I have to come back because it needs drying time so he will call by closing and let me know if it's ready.  He never called, I tried for 2 straight hours to call the store and no answer.  Since I don't live near the location I wanted to speak with someone before heading down.  I finally called head office who also tried calling and after 20 minutes gave up and came back to tell me there is something wrong with their phones and I should call back in two hours.  Well, it took 3 days to have a screen put on my iPad and I don't believe I got what I paid for.  The screen is grainy and horrible it's straining on the eyes.  I've been trying for several days to again have someone answer the phone but no luck.  It's not like it was cheap, the screen cost me $29.00 and installation $25.00.  I will NEVER go there again and will reroute people at every chance I can.  I have bought all my electronics at Best Buy but will no more.  I would rather rip off the screen then and lose the money then spend another cent there!

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