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Best Buy Canada Ltd
Category: Shopping Electronics Electronics [Edit]
5300 No 3 RdRichmond, BC V6X 2X9
Neighbourhood: Golden Village
(604) 273-7335
- Price Range:
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$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
6 reviews for Best Buy Canada Ltd
6 reviews in English
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Review from Kenneth E.
Vancouver, BC
1/26/2012
Just recently bought my new Mac Air here, and they know their stuff as good as the Apple! Was comparison shopping for quite some time, compared to the Oakridge close by.
What it came down to was cost of the extended warranty, and what it covered; the Best Buy version covered a bit more, for less the cost.
I would highly recommend this lady named Kael (pronounced 'cale'), she even advised me to buy last year's model over the current one, as she said most people wouldn't notice the slight increase in speed -- and not worth the extra $300. Brute honesty!
Plus, I've always liked coming here since it's close to Future Shop too, and the rest of the Lansdowne Mall. Not that it's great or anything, but nothing around the Best Buy in Burnaby, and the Cambie one, well, just the big box stores like Canadian Tire, Save on Foods, etc. -
Review from B L.
Richmond, BC
2/14/2012 1 Check-in Here
Best Buy. The mother of Futureshop. Talk about giving consumers choice. This Best buy is roughly 200m south of a Futureshop, both of which are connected to Lansdowne Mall.
BB has stiff competition here in richmond (ncix and memory express to name a few). If youre looking for common branded stuff I would def check those two places first.
BBs price match policy is a hit or miss. Often you may get a, "sorry we dont have that competitor on our list of 'official competitors'..."
Best thing about BB. The rewards card. Make sure u sign up for one. Simple system, dont even need the card with you. Just your phone number. 2% return rate. Each time u hit $5 they will email you a coupon. Plus, you can still use your regular points/reward collecting credit card on top of that. -
Review from Larry L.
Took the kids today to get their computers fixed. Daughters computer, they couldn't do anything unless we got an RMA from the manufacture and I am thinking I'll get my cousin to look at this issue instead. They don't seem to want to touch the thing with a ten foot pole.
The boys computer, they did for free. All it was needed that the board inside was dusty and needed to be cleaned up so it could breath and not get so hot when being used for playing video games.
As far as accessories that we were looking for, amazingly we couldn't find what we wanted.1 Previous Review: Show all »
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9/4/2011
It started off with a trip to Future Shop down on the otherside of the mall where we met the lady… Read more »
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Review from Simon K.
11/28/2011 7 Check-ins Here
Probably the number one reason I come to Lansdowne, to waste time if I am around the area, and just rummage through the store. The old Safeway location, I remember way back when (I am dating myself here?), I just find them better than the other business they own (Future Shop). This location seems to puzzle me though, as most locations are able to do a price match right at the till, as they are able to log in online from their own terminal, yet this one sent me to customer service (Hello, I am price matching with you close brother 'Futureshop', I did this a few nights ago at your other location 'Cambie', I know your capable of doing it!).
A bit frazzled from this, I went to customer service, and lined up. I was the second person in the line, as I was watching a woman, and the customer service person go back and forth on an issue. As this was going on, somehow my Taurus nature was getting impatient, as I was able to zip off a few 'twitter' lines about my life on this mundane day. One person at customer service, and now the line is 9 deep, and still without taking notice and getting someone on another till to help with this customer service issue building in forms of a line-up?
It just seemed really odd, knowing that this was a Saturday, and also allowing things to go this far in terms of waiting. I eventually got to point they added someone, and I had my price matching, but when I left after finally doing my deed, the line-up was longer. Not very attentive, and I have had points where I have asked the workers here to look for something for me, and they would magically disappear, and reappear 30 minutes later. I will give you credit, as the better electronic vendor in the whole of Richmond, as I have bought some bigger things at this location due to having it in stock, and being convenient. -
Review from Melody M.
7/22/2011
Best Buy don't do miracles, but let's just say they did that one day I had a very, very bad day, they made my week.
My laptop pretty much died on me, and so I went searching for a new one. I tried all the stores (Future Shop, NCIX, Apple) and was super frustrated. The customer service at Best Buy were awesome. They were not snobby, they were not aggressively pushing you to buy, and they seem genuinely concern about your needs. They spent time on helping me choose the right laptop, and when I mean they spent time on helping me, I mean 3 hours. Not kidding. Then, that day, I lost my receipt (I did say it was a bad day). I went back the next day, asking them to give me another receipt as well as allowing me to purchase a printer at a sale (but this was only valid if I bought the computer at the same time). Two customer service spent their time searching through all the records etc. and two hours later, I had my receipt and my printer. They were great.
Oh, did I mention the price of electronics wasn't bad too :)
ps. The only thing I would suggest is to get a rewards card, it's free and pays off in the end. -
Review from Tim L.
12/27/2009
This Best Buy is particularly refreshing for the sole reason of its vicinity to Futureshop. Despite the fact of being essentially the same, the close proximity to each other makes BB much friendlier to deal with having been staffed with non-commission employees.
You don't have to deal with half the idiots that you do just over on the opposite corner of the mall and when you need help they're much easier to get help from. No snobbery: "sorry that's not my department (i don't make commission on it so piss of)"
The large parking lot and easy access from the Canada Line stop all make this an easy to shop at location for both those with or without cars.
