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Bert & Jack's Automotive Service
- Hours:
Mon 7:30 am - 5:30 pm
3 reviews for Bert & Jack's Automotive Service
3 reviews in English
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Review from dinah g.
Calgary, AB
1/24/2012
A Mechanic with all reviews at 5 stars, doesnt this say it all? I have brought my car to this shop twice now and have paid 25% less than I would have if I have gone to my usual haunts.
The staff there is so kind and so honest and I can tell from this garage's relationship with his clients that he is a well respected and a very trusted person. While last there he had given 5 free hockey tickets to a client's 8 year old for his birthday.
I can't say enough about this garage. He replaced all sparkplugs and cables on my engine. He has cleaned and supported my battery posts.
One time he charged me a dozen donuts for his work, unbelievable
If I could give a million stars like emma g I would,
The work is professional and the expense very reasonable, why would you go anywhere else for mechanical work -
Review from Emma G.
Can I give a million stars? Seriously, please?
Little backstory: my darling old car had a problem last night where one turn signal wouldn't work. I had to resort back to using hand signals, like I was on a bike. Also, my car was leaking wiper fluid. Overall he was a sad little car.
I made an appointment at another auto shop that I'd had good service at before, but my roommate's mom (who sold me my car) suggested that next time, I try Bert and Jack's. She had driven in there one day with her own broken headlight (apparently this car doesn't like lights!), and though the garage was closed, the guy fixed it for her at no charge. She said they were super friendly and if the car gave me trouble again after this appointment, to check them out.
I thought it over and decided that maybe I should try them out, as they were only right turn away from my work (which matters with no turn signals!). I called and they said bring 'em down.
The guy was very nice when I got there and got to work right away. I brought them some cupcakes as I thought it was nice they were able to get me in so quickly.
All in all he ended up:
* replacing a burnt out bulb
* putting some sealant on the headlight cover
* fixing my wiper fluid
* wiping my windows for me and topping me up with wiper fluid
Afterwards he let me know what had been done and I thanked him and he said, "great, see you later." I stammered as I hadn't paid yet and he told me I'd more than covered it with the cupcakes, but if I ever REALLY broke my car, that he'd be more than happy to take my money.
Honestly, free stuff doesn't always equal good service, but I was so flabbergasted that he'd really gone above and beyond on my car, and then refused to let me pay. In a world full of crooked mechanics (at least I assume there's a lot, based on rumours!), it's really nice to find someone who's willing to help you out without charging you an arm and a leg for it.
I will absolutely be taking my old car back there again (hopefully not for a while, though!), and will be recommending Bert and Jack's to all my friends. Five stars for sure!Listed in: Calgary Five Stars
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Review from David G.
Calgary, AB
5/5/2011
I brought in two cars to get the tires changed over from winters to summers. Fairly simple, but something went seriously wrong with one of the change overs. Four rims were seriously etched up (huge gouges in all the rims).
Anyways, rather than hide this from me. Paul (one of the owners) took complete responsibility for the problem, and scheduled a time to get everything fixed better than new and at his expense. I was only out a bit of my time, but I think this is a pretty big deal as this could easily have gone very sour.
Honesty + mechanics are a rare thing in this city, and thus I would highly recommend these guys.
