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Benny Yee, DDS
Category: Health and Medical Dentists General Dentistry General Dentistry [Edit]
8960 University High StBurnaby, BC V5A 4Y6
Neighbourhood: SFU
(604) 267-3368
- Hours:
Mon 9 am - 9 pm
- By Appointment Only:
- Yes
One review for Benny Yee, DDS
1 review in English
-
Review from Sonya R.
Burnaby, BC
7/8/2009
So I have never reviewed a dentist and never thought I would, other than to friends, but I feel I really should say something about this experience. Apparently there is a dental clinic at SFU inside the Cornerstone building. Recently, I had a toothache and decided to make use of my shiny, new SFU http://ihaveaplan.ca health plan. Dr. Benny Yee is the closest dentist for me in the Dental Network - using someone in the network can up your insurance coverage from 80% to up to 100%, depending on what you need.
Well, I have to say, the secretary was really bad. I think she was a student, and she completely overwhelmed me with little, detailed, confusing and often unnecessary facts about the plan - I felt like she was almost showing off. She wouldn't stop talking even as I tried to fill out my medical background information sheet! As soon as she stopped talking she asked me if I was done filling it out. Uh? Her overall manner seemed unprofessional and borderline rude - when I was leaving and figuring out what I owed, there were many percentages to calculate and she scoffed at my confusion, calling it all "simple math" that anyone can do. But I'm brand new to the plan...
After the secretary's obvious incompetence, I was shaking as I sat expecting the same from the actual dentist, but I was pleased to see he was much better and much more articulate. The assistant seemed a little sloppy when she had to do certain things. The dentist himself gave me anaesthetics and they hurt a lot, and some dentists can inject them without any pain. After the freezing though, everything went smoothly. He himself seemed alright, I think, but I would avoid going there for sure in the future.
They are open long hours, about 10am - 9pm, including Saturday, which is rare.
