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Barton Hill Hotel & Spa
Categories: Event Planning & Services Hotels Hotels & Travel Hotels Beauty and Spas Day Spas Hotels & Travel Bed & Breakfast Hotels, Day Spas, Bed & Breakfast [Edit]
100 Center StLewiston, NY 14092
(716) 754-9070
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Street, Private Lot, Valet
- Wi-Fi:
- Free
- By Appointment Only:
- No
- Wheelchair Accessible:
- Yes
9 reviews for Barton Hill Hotel & Spa
9 reviews in English
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Review from Tara E.
11/23/2011 1 Check-in Here
Got a coupon through living social. Used it on a mother/daughter shopping marathon. The good thing about having a place to stay is that you don't have to cram target/outlets/Walden galleria into one day! It makes for a less grumpy family, and means you can come and go at a more reasonable hour!
The hotel was lovely. The rooms were large (we were upgraded, so I don't know if that makes a difference). But our view was of a muddy hill (and we were at the bottom of the hill!) and a shack at the top of the hill with the siding flapping in the wind. We just kept the curtains drawn. The rooms had a fireplace, and the bathroom was about as big as my apartment in Toronto.
Breakfast was only ok. The frittata was really dried out (although once they came to replace it the second batch was better). There was fruit (apples and oranges), but i had missed the yogurt train. The chocolate croissants were not very good, but I didn't try the scones. Toast and peanut butter and limited cereal were also available. Don't expect a gourmet meal, but it filled me up until lunch in a moderately healthy way.
The service was excellent. Everyone was very helpful, and we only had to pay about $15 in taxes once we were through. Wifi was included. A great option for shoppers. -
Review from Ellis M.
Philadelphia, PA
3/7/2012
My boyfriend and I had a groupon for this place, so decided to take a short trip to see the falls and nearby Buffalo. We were excited to stay outside of super-touristy Niagara Falls. It was a good decision. Goods and Bads to this place. In the end, we're glad we had the groupon because we don't think it would have been worth full price. FYI we stayed in one of the riverside retreat rooms on the fourth floor. Don't know how different they are from others.
PROS
Big, comfy king bed with nice linens
Lovely view of the river
Dinner there was good and they accommodated my dietary needs (vegan)
Friendly staff
Nice lobby
Large shower. We had plenty of hot water, not like what others said.
Spacious rooms, nicely decorated
Nice location
CONS
Parking was a bit of a pain
Breakfast was pretty pathetic
Drafty windows
Fireplace is fake
Unreliable wifi
There's a phone next to the toilet? -
Review from Roxy A.
HUNTINGDON VY, PA
2/15/2012
I hate to have to post a bad review. I really was rooting for this place... There were definitely pros and cons.
My boyfriend and I decided to take a long weekend for our anniversary in January. We started off our weekend exhausted from our 7 hour drive from Philly. After taking in the falls (which were GORGEOUS in the winter), we retreated to our hotel room to check in. The room was FREEZING! Absolutely frigid. We couldn't take our jackets off for at least an hour until we finally figured out how to work the fireplace heater. You would think they would have the rooms semi-heated.
My boyfriend and I took our beer and headed to the shower to warm up. Little did we know.. the shower would be as cold as the Niagara river... It was AWFUL! The rest of the weekend I washed myself in the sink because it was the only source of warm water. The towels I tried to snuggle and warm up in were worn out and old looking.
Then the beautiful King sized bed... I loved it. It was comfortable. BUT the pillows had stains on them!!!!
Being too tired to complain, we just throw out the ones that were gross and fell asleep. That morning I specifially asked the front desk to change our towels and pillow cases. When I got back up there later the pillows were placed back on the bed and still covered in stains! Come on - simple request... just write it down!
Don't even get me started on our second and last night there. A group of couples were staying in the room next door. We're a young couple so we didn't care when they said they were having a small cocktail hour. That cocktail hour turned into an all night frat party. People jumping off sofas, screaming outside their window... it was a NIGHTMARE! When I called the front desk at around 11 they said they would call the room. When nothing had changed an hour later I called again and they said that no one answered... so WHY DIDN"T YOU TRY TO GO UP THERE IMMEDIATELY. Still.. an hour later no changes. When I called again he said that he just saw a few intoxicated people leaving so that should be the end of it but I knew what I was hearing next door. Finally at about 2 in the morning the noises stopped... with no help from the front desk.
The place was beautiful. I liked the breakfast of eggs and pastries (which most people complained about). And the staff was very polite (but kind of incompetent...).
I would love to stay there again but I will make sure to complain a little louder if things are bugging me. -
Review from Kyle P.
4/5/2011
Bought a night stay at the Barton Inn through Groupon so our price was very reasonable.
We went in early April (which I believe is out of season) and found ourselves as the only guests in the Hotel in the early afternoon on Sunday.
We are two young individuals and the general crowd was a few decades older - we still had a blast.
The hotel service staff was awesome - very friendly and always ready to get what you needed. The room was beautiful (we had a free room upgrade to a King bed, fireplace, overlooking the lake.
The breakfast was alright but I'm not picky with food. It's important to eat well so you can keep on going... we bring our bicycles everywhere and I'm very happy we brought them to Lewiston.
'Art Park' is near by and it's a quaint town to ride through.
The Fashion Outlets are only 10 minutes away... so if you are a shopper (which I'm not... but the Saturday I was) and you want to enjoy a complete 180 from the blah of a shopping centre then Barton Inn is a great place to relax and unwind. -
Review from Kevin E.
North Tonawanda, NY
4/7/2011
The masseuse at the Spa was very good. I slept like a baby that night. I would have given it 5 stars had they had a steam bath and or sauna facility. May do the weekend package next time.
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Review from Mary G.
Amherst, NY
11/9/2008
Barry decided we were going for an overnight in Niagara on the Lake. What do you do when every decent B & B and hotel in NOTL is booked? Research! We've watched this Hotel in Lewiston being built for the last couple of years and it looked really nice - pretty stone building on the corner across from The Silo & Waterstreet Landing. Barry researches said new Hotel on the internet. Said new hotel has whilpool tubs! (I'm spoiled when it comes to hotel BR's) Rooms looked beautiful, hotlel looked beautiful. SCORE!! He booked some package totaling $438.00 - Superior room - (king bed, fireplace, flat screen, etc.) includes a couples massage, dinner at the Waterstreet Landing with a bottle of wine (total dinner limit $150.00) AND a complimentary bottle of champagne. SCORE!! I mean, that's a deal.
1PM MAYsagge. The Spa is located across the street in a re-habbed biker bar. Quaint. Strange though, we were guided to "The relaxation room" in our street clothes to fill out our info. sheet rather than change into some comfy robe first...they gave us a small glass of water and we waited for 20 minutes. Finally our masseuses showed up. I got Nick and Barry got Patty. Both friendly. We went up a staircase and were shown to a small room w/ 2 tables. "undress, put your clothes in these baskets. Knock knock, they return and mayssages begin. Very nice. Too much attention to arms and legs though. What good is the questionnaire and short interview as to what we are looking for? HELLO, rub my back!!! Nonetheless, they were good and me loves the heated tables and tingly oil - even if it got all in my hair...
CHECK IN: Beautiful Lobby. Cheap ass peeling paint front doors perhaps purchased at a fire sale.
2 young women at 2 tables. One checks us in, but it's US asking all the questions. "Are there cork screws in the rooms, which way to the elevator?" "We can certainly send you up a cork screw." We leave and get some beers bar food at Steelhead. Return, no corkscrew. Call desk for ice bucket and corkscrew. 40 minutes pass. knock on door. Kid with bucket and ice and corkscrew. I ask" is ther an ice machine on theis floor?" Kid says: "No, I'm your ice machine." OKAAYYYYY... Apparantly this is the ONLY wine opener in the entire 82 room hotel and he wants me to come down to the lobby and return it. OKAYYYYYY. Me: "Hey meanwhile, while I decant my magnum of Fetzer Chard., can you fill this trash can with ice - (come on - I'm ingenious!) then when you come back up I'll give back this prized possession cork screw back." Ok, that worked. So, Barry and I are hanging out in the room and he notices the fireplace is completely cockside - he could actually pull it out of the crooked cut drywall. The windows were floor to ceiling - no grates on the outside, no screens = safety! He finds some clipped copper wiring near the bed, the bathroom door hung wrong, paint on the walls looked like my 8 year old had the roller in her hand...some strange cheap grate hung upside down covering the air conditioner - I mean it was BIZARRE. How do you build a luxury hotel in such a SHOTTY and I MEAN SHOTTY way??? The floors and walls, ceilings are all uneven!! The trim is all rough, new spa they are building next door looks like it couldn't pass code...you have to see it to believe it.
Dinner at Waterstreet: Place was packed. My calamari was good, dipping sauce consisted of Hellman's mixed with Franks hot sauce. Barry got shrimp cocktail - can't screw that up. I ordered stuffed tenderloin with beet risotto. Tenderloin was good. Risotto wasn't cooked enough. Barry's prime rib was good, mashed was cold...he didn't complain - we were having a good time. We went over out $150.00 budget with the bottle of Stags Leap. I still like Waterstreet.
I WANT to like Barton Hill. I WANT it to be successful, but when breakfast time came around, the girl came up and said: "usually we have a breakfast buffet, but not today. "We have eggs and bacon." You can help yourself to coffee, juice and PASTERIES (which I noticed there weren't any when we arrived (figuring they were replenishing) Barry ordered scrambled, I ordered over easy. Both inedible. Barrys looked like the cook scrambled the eggs in with the bacon grease and mine were greasy and the yolks were flavorless. Some other "Hostess" or whatever she is came over to clear. I ask: "the other girl said we could go up to the buffet for pasteries...are there any?" "Hostess" says with her eyes glaring at the "buffet" table: "WELL, THERE AREN'T ANY PASTERIES ON THE BUFFET TABLE, SO I GUESS NOT, NO THERE AREN'T ANY FOR YOU."
Did I mention, no newspaper, hotel guide, mini bar, turn down service, iron, closet - oh wait, yes, there is a closet except the door to the closet is locket shut by a drywall screw thru the jamb and it was never finished.
Hello Barton Hill, Goodbye Barton Hill. Sad. -
Review from jason M.
Hilton, NY
8/4/2011
I really wanted to like this hotel, but I can't rate it well. There's really no attention to detail to justify the price. I've paid more for less though...
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Review from Hao L.
Milpitas, CA
6/9/2008
Who woulda thunk to go to Lewiston? But there I was. And this hotel was fantastic. It's about 2 years old, but built to look like it's in an older building (at least in the interior). One of the staff told us that when the hotel was built, that made it 2 elevators in the entire town. Yep, it's a small town.
The hotel is pretty much right on the river (technically a street away, but you feel like you're right there), so the view is nice. There is a spa in a building across the street, but we didn't check it out. Their fitness center is still not up and running, though.
The staff (who play valet, bell desk, front desk all at the same time) are very friendly and helpful.
The rooms themselves are very nice. Beds are comfy, linens feel good, bathrooms are spacious.
There is a continental "breakfast" in the lobby in the mornings, but really just a few scones, various loaves, and muffins plus coffee. Not really much to it, but tasty nonetheless.
We came to Lewiston because we wanted to see the falls and Lewiston is VERY CLOSE to the falls. We almost stayed across the border in Niagara Falls, Ontario, but after going to Niagara Falls, Ontario, I was glad we didn't. That place is a cuppa depresso. However, excellent views of the falls. The Barton Hill Hotel & Spa is a much better (although probably much pricier) option. -
Review from steve s.
Buffalo, NY
6/20/2010 1 Check-in Here
We didn't stay at the hotel, but did get a couples therapeutic message for our first anniversary. Our masseuses were really great, perfect pressure and the room was very relaxing. Mary was a really great masseuse, and highly recommend her if you like getting every knot out of your back! A little pricey, but gift certificates certainly helped.
