Arc'teryx Equipment

3.5 star rating
9 reviews Rating Details

Categories: Outdoor Gear, Outlet Stores  [Edit]

2155 Dollarton Hwy
North Vancouver, BC V7H 3B2
(604) 960-3001
Price Range:
$$$
Accepts Credit Cards:
Yes
Parking:
Private Lot
Wheelchair Accessible:
Yes
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9 reviews in English

  • Review from Michael C.

    Vancouver, BC

    4.0 star rating
    4/3/2012 1 Check-in Here

    I love Arc'teryx stuff and this place is the only place that offers them at a slightly more affordable price.

    I believe they are still a Canadian company, but they do not produce their products in Canada anymore therefore you'll see a lot of the newer products that'll say "Made In China" or where ever it is cheaper to produce.  If so Arc'teryx, why haven't the price come down since it's being out sourced from cheaper labour??  Some one just purchased a new yacht!  They do claim to have the same quality and workmanship as the products produces here and I do agree.  I do love the quality, durability, and design of more of their products.

    They offer factory seconds here at this locations so there are no exchanges nor refunds.  SO MAKE SURE YOU CHECK YOUR ITEM CAREFULLY!!!!!  There might be some defects in items, but anything that's major, they'll have a card telling you where it is.  Every so often, they do have their blowout sales (boxing day, end of winter sale, etc...), however most of the sale stuff is actually still on regular sale price and it's just fancy way to gather people to rummage through the remaining stock they have left.

    I'm the kind of guy that loves to shop in peace and quiet and they offer that here for me.  The stuff are knowledgeable about the product and the store isn't that big that you'll need to chase after them.

    Once again, great products, but shouldn't the price some down some since it's being out-sourced now?

  • Review from Subie O.

    • 0 friends
    • 10 reviews

    North Vancouver, BC

    3.0 star rating
    11/8/2011

    Love the quality of the jacket I purchased.
    Lost stars because of their return policy (or lack of) and limited sizes. If they are not going to offer a decent discount then they should at least put out more sizes

  • Review from Matthew B.

    • 6 friends
    • 36 reviews

    Vancouver, BC

    1.0 star rating
    4/6/2011

    I've been thinking about buying a goretex jacket for a while now, and finally made it to the outlet after several recommendations.  This coat is a significant investment considering the costs involved, and I want to research brands and options thoroughly before making my decision.

    Upon arriving, I was promptly asked to check my backpack at the door after which I received no offers of assistance for the duration of my visit.  After browsing the racks, I found no goretex jackets for less than $300, which happens to be the exact price I've seen in REI, Sportchek, as well as other West Broadway outdoor shops.

    I do believe in paying for quality, however, as anyone who has studied economics will recall, there is something called the law of diminishing returns.  For example, a north face jacket is of considerably higher quality than a wal-mart jacket, but a arterex jacket will be only marginally better than the north face jacket.  
    (The jump in quality is significant to a point, beyond which no matter how much you are willing to pay, the quality will no longer increase)

    I left feeling disappointed.  I somehow expected that a 'factory outlet' would offer more significant savings on their very expensive products. Before leaving, I mentioned the pricing to one of the employees to which I was informed that the jacket I was looking at retailed for $550. With no justification for that amount, the implication being that I should be glad it now cost $299.

    I will never buy Arc'teryx probably for the same reason I'll never buy Lululemon, or Burberry, or Armani.  I do think they're all very nice, but to me not worth the price being asked.

    I am going to look at MEC.  Not every product they sell will be the pinnacle of quality, but I've been happy with almost everything I've ever bought there. The warranty is the best you'll find.  I've had backpacks break 2 years after buying, and they replaced it on the spot.  If you buy anything from them, either it works great, or they'll replace/refund it for years afterward.

  • Review from Kat S.

    Burnaby, BC

    4.0 star rating
    Updated - 1/3/2011

    Holy hell this store is getting popular.  And not in a good way.  Prices have gone up, and items I bought last year for $20 are now $30.  For the same damn thing in the same colour.  Their sale events don't actually change the price of anything put out for sale, either.  They just bring more stock out.  So if you want to avoid the massive lines which have started to accumulate over the past year and a half, just go another day.  So unless you find your size runs out fast, don't bother standing in line for hours.

    That said, I still love their stuff.

    Listed in: Get Outside! But first you…

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    1 Previous Review: Show all »

    • 5.0 star rating
      4/19/2010

      A Canadian company with incredible product.  The Factory Store is where it is at for value, too.

      Read more »

  • Review from Lee N.

    • 53 friends
    • 290 reviews

    Vancouver, BC

    5.0 star rating
    10/22/2009

    Quality it is.

    The outlet store is a destination for all of my friends going through Vancouver. They always find something whether they need it or not, funny the way a sale grabs people. I watch much more astutely as I visit about once a month and hit both the spring and fall sales, why pay retail when you can pay wholesale. Now if an Easyrider in L Black would show up to replace the worn-out one I have used for 6 years I would be happy, the olive green just doesn't cut it.

  • Review from Brandon S.

    • 2 friends
    • 33 reviews

    Vancouver, BC

    3.0 star rating
    6/14/2011

    It's weird.  I used to go to their old location in East Van.  Despite the new location, there actually seems to be less stock.  My girlfriend has been telling me that she hasn't even been able to find a womens small hardshell in like 6 months.  Maybe the other poster is right in that it's getting too popular.  I hear a lot of their stuff isn't even made in Canada anymore, although i think thats old news.

  • Review from David L.

    Burnaby, BC

    4.0 star rating
    4/16/2010

    Arc'teryx makes high quality outdoor gear and I've been using their product since 2001. Their outlet store is where you can buy their products at a reduced price, however you won't get a warranty at all. I don't think it's a big deal because they sell high quality products and my Arc'teryx jacket from 2001 looks almost new after all those years of washing and wearing.  I wear an Arc'teryx jacket that wasn't purchased at an outlet store, but I don't see why one shouldn't buy products at the outlet store because there is almost no difference in visible quality, except for some minor blemishes or pin pricks on the fabric.  Note: all products are final sale, and they offer no warranty at all.

  • Review from Jenny B.

    • 3 friends
    • 13 reviews

    North Vancouver, BC

    3.0 star rating
    5/16/2009

    I can't complain about the quality or the service. This place rocks. Awesomely styled clothing; incredibly made. Service is friendly...very hands off, which I personally like.
    My main issues is with their sizes and prices. I have no idea who their fitting models are but I am suspecting they are emaciated waifs. If you are super petite or lean than you will have no problemo. If you are like me and are carrying even the slighest bit of "junk in the trunk" then finding  something that works is a bit of a challenge. I'm not even talking super plus sized people...if you are normally a medium expect to be at least a large in the clothing, dont be surprised if you are XL. I don't know about outerwear line, the coats may fit differently. But as for the pants and tops they for sure have a super small fit.
    Like the previous reviewer, I also feel that the prices are bordering on obscene. I recognize it costs money to make quality but in some instances it is just plain highway robbery. Having said that this place is the facotry outlet. So look around and you may score a sweet deal...I got a pair of shorts that were regualr $85 for $9. Yes $9. SWEET!

  • Review from Marc D.

    • 1118 friends
    • 1079 reviews

    Vancouver, BC

    5.0 star rating
    11/6/2008

    Ok, I have to confess - I really like Arc'teryx products.  I think they make some of the best raingear and outdoor clothing available.  But normally the products are so expensive that they border on bad value.  In comes the outlet store, where the prices are still expensive - but in line with retail of other brands.  So you can get high quality Arc'teryx products for the same as you would pay for other brands in retail.  If you like their products, this is definitely the way to go!  They normally have a good selection, but it can be hit or miss depending on seasonal stocks, etc.  They regularly have clearance sales where they bring more items and set up a tent outside and if you are signed up for their notices it is a good idea to show up on the first day because it is like watching ants on a pile of sugar devouring the deals!

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