Arcadia Shoe Service

Terrible terrible quality with "too bad Charlie ", "Nobody walks behind you"REALLY SIR? Thinks he's funny and dismissive with no apology for a terrible job. $ 30 CASH !!!
Never going to wear these again.
STAY AWAY.

Great work and very friendly service! Their repairs of my two favourite pairs of boots exceeded my expectations!

Best little shoe repair in Victoria. They are perfectionists. They are kind and friendly and dependable. Use them as often as you can. Keep this family working, save shoes.

I feel like I was robbed. They charged me one hundred and thirty five dollars to re-sole my blundstones which cost 170.00 brand new. The guy laughed and said "you should have asked the price!" as he told me that if the heels peel apart, that's not his responsibility. When I look in the boots, there were no insoles so I can see the nails in the bottom of the boot. Horrible business.

Honest advice - a rarity in today's customer service: brought in shoes that I thought were falling apart, owner advised that they could last another season before really needing repair, saving me time & $$.

Same visit, also needed holes punched for purse strap: so quick & reasonably priced, I gave them a 100% tip!

I'm telling everyone how great you are - thank you!

Amazing service and quality of work. Dropped off my Timberland blundstone style boots for resoling and they were finished a week later. Got them back cleaned and shined and looking better than new. The soles are better than the originals. Cost was $85 plus tax and worth every penny. Went here after shoemaker at Hillside mall told me that the soles on this model of boot could not be replaced. So much for that advice. Well done Arcadia!

Recently took a pair of my cowboy boots in that I thought were to far gone.
Arcadia did an excellent job of resoleing and new heels and did it at a very fair price.
I was definitely impressed.

I highly recommend using this shoe repair shop. Very professional repairs and very personable service. You can see and feel that they take pride in good workmanship and good customer service.

Oh my gosh, if I ever leave Victoria, I don't know how I'll find another "shoe guy" as good as this one. The shop is ran by the same man who does all of the repairs, and his wife helps him out with some tasks. I'll admit that he's a little more expensive than some, but he also will go way above and beyond the call of duty whenever he can. Some of the services my boyfriend and I have had completed by him include:

- Countless lift replacements - good quality, and he always shines up your shoes as long as they're not a weird color
- Leather couch cushion repair (tears in the leather) - You can barely even see where the tears used to be.
- Leather dying - I had a purse in a weird shade of red that I didn't take very good care of. He couldn't find the exact color to re-dye it, but he found one that was close and did a really solid job. The color ended up bleeding a little, but he warned me that this might happen.
- Boot resoling - My boyfriend is in the army, so he needs solid boots. After he had his boots resoled, he felt they were less resilient in the field, but that they were the comfiest boots he owned for day-to-day work.
- Permanent Gloss Application - For the boyfriend's dress boots, he had this permanent shine put on. Granted, he doesn't wear them a ton, but two years later, they're still reflective.

Even though the service is great, I think the best thing about this place is the owner. He is always amazingly friendly, calls me by my name every time I go in (even if it's been a few months since my last visit), and has even offered me his family home overseas as a place to stay if I ever visit. This is a seriously solid dude.

Expensive. I took a pair of mens dress shoes in for a new sole. He ended up charging me $70. Not only that, he changed the shape of the shoe's toe box and the width. Now I have a pair of shoes that don't fit and don't even look like the original shoe. Wouldn't recommend.