- Restaurants |
- Nightlife |
- Shopping |
- Coffee & Tea |
- All
Apple Store
Categories: Shopping Computers Shopping Mobile Phones Shopping Electronics Computers, Mobile Phones, Electronics [Edit]
6551 No 3 RdRichmond Ctr
Richmond, BC V6Y 2B8
(604) 248-3940
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
9 reviews for Apple Store
9 reviews in English
-
Review from B L.
Richmond, BC
4/26/2012 2 Check-ins Here
This seems to be one of busier apple stores in the lower mainland area. That being said, they're all usually pretty busy.
Apple stores leads the industry in customer service. With a greeter at the door that'll not only direct u to where ever u need to go they'll even find u another specialized customer rep to help u.
And no one backs their products like apple does. Something wrong with your product? Bring it in. If they can't fix it, they'll replace it on the spot. So make sure u back up your idevice before u go see them. -
Review from Fritz S.
10/21/2011 3 Check-ins Here
Every Apple store i've been to has been crazy busy, even on the weekdays! this store especially.
On the plus side, there is a butt load of so-called "Geniuses" walking around with their blue shirts and iPads, but take away that iPad and the fancy computers and what do you get??.... Best Buy employee.. just sayin.. But that's beside the point.. they are always willing to help you when u need it no matter how busy it is!
I love how u can test out all their gear before you buy it, free wifi is a huge plus, even outside the store!, great interactive games for my little rug rat, crazy accessories like "beats by dr. Dre" cellphone swag, ipad covers, lap top joints the list goes on.
The store is huge, very clean and hi tech. all white inside and very roomy..... well.... when it's not crazy up in there.. ;/ -
Review from Brianna M.
Vancouver, BC
4/9/2012
This was my first time going to any Apple Store! It was really exiting! I went because my mom and I needed a new laptop. When the specialist at the Apple Store was talking to my mom, I went and played on the IPads. It was really fun!! When my mom bought the right laptop, there was a guy who briefly explained to me how to use the laptop. Everyone was really nice and had lots of patients with my mom and my questions. I loved the Apple store!!!
-
Review from Joseph L.
Vancouver, BC
12/31/2011
I went to this location for a new screen protector for my iPhone and was very disappointed by the "service". I was at the accessories wall looking for the protector but couldn't find the one I wanted. I turned around to ask one of the 5 staff members standing there talking to each other. One of them said they don't carry the protector I want anymore (shiny finish, not matte finish). Can I get some help here? They were more interested in talking to each other than helping their customers. I told them that I was sorry to interrupt their conversation but could one of them help me here? The response was we don't have it and no apple store carries it anymore. Wow, really poor service.
-
Review from Larry L.
2/16/2011
Trendy fella comes up to me armed with Ipad and questions. How can I help you? He asks.
I came here to get my I phone 3g looked at, cause it's not working but I don't want to have to make an appointment to see someone on another day. Can I see someone now?
What's your email address?
it is xxxxxxxxx@xxxxxxxx.ca
Thank you. I'll ask if someone can see you asap.
I did get my appointment and saw the specialist. It only took about 15 minutes and it gave me time to reflect on the wonderful Android phone that I was planning on replacing my 3g with. At least the Android will work. hehehe
So I see the "specialist" who hands me his card. His credentials? He's listed as a Genius. No PHD no Doctorate, no MBA or even Rocket Scientist.
He's just listed as Genius. (smart ain't it?)
WTH?
And he talked to me like he was a card carrying member of Mensa with attitude. Oh boy, this'll be fun!
Solution? He goes to an Apple website, plugs my phone in for diagnostics and tells me what he's reading on the website. (only a Genius could do that)
I say that I think it's my Yelp app that could.... be creating the websurfing problems but it's actually ever since the 4.0 upgrade that I've had problems. Prior to that no problem.
He says, Yes, it's your Yelp app that is freezing on you. Try these options.....
Which I reply that I already have. (and later that night I did it again. results were a little bit better, but then it got all clogged up again).
Of course the Genius couldn't admit defeat and that Apple hasn't really done anything wrong. Maybe look at getting an upgrade?
Why? Why would I need to break down and get something that I don't really need when I have it already and it should be working?
Because I have a 3G which the 3Gs shortly came out just after I got my brand new 3G, and then after that the 4G and soon the 5G.
How much more do I need to spend to find something that works and then find out that it's obsolete by the time I get it?
Make no sense to me other than Steve Jobs is putting on a con job on everyone who buys an Apple. Just be careful that when you do bite into that apple, it is not always Eden you will live in. Just ask Adam and Eve.
(on another note, they do have good product, but there are competiting items that are just as good. Have a look at an orange or a banana. There's more to life than just Apples. -
Review from Melissa C.
Richmond, BC
3/28/2011 6 Check-ins Here
Entering the familiar bright, clean and crisp atmosphere of Apple with their friendly colour coordinated staff is comforting - if you forget about the crowds of people playing with the lastest Apple products. I've had a few appointments with a Genius, and everytime it's been pleasant with their understanding of products/situations and need to ensure you are happy with your product.
I enjoy the fact that they have portable credit card scanners so you may walk up to (almost) anyone with a coloured tee-shirt and purchase your item without having to line-up (Because all that time saved is used towards lining-up for the newest iPhone or iPad! haha). Also, I like how they are emailing the receipts - save the environment and no more losing the receipts.
I'm happy an Apple store has finally come to Richmond Centre. -
Review from Tim T.
Vancouver, BC
It's hard to write a review for a store, with a multinational, iconic brand behind it. The theory is that every store is the same, no matter where you are in the world.
This doesn't give much for Yelpers to write about. Since this store is newly opened (2 days as of the time I'm writing this review), the Genius bar seems to be not as booked as the Oakridge Centre location, here in the Lower Mainland. So if you're looking for some help, and Oakridge seems full all the time, try this location instead. -
Review from Anthony W.
Surrey, BC
2/10/2011
Welcome to the Apple Store. They always look the same. You walk in and you feel like your a member of the Cult of the Macintosh and Steve Jobs is our fearless leader. He won't give us the posionous koolaid because he loves us dearly. We continue to show our affection for the Apple. All bow...
In all seriousness. I really enjoyed the staff here. They were helpful back in December when I picked up my iPhone 4. I was in love. Not to mention they saved me from $10-20 dollars for getting a SIM card from Fido. I'd definitely come here again -
Review from James C.
A nice and roomy store in the newly updated secion Richmond Centre mall, this Apple Store is set up like most other Apple Stores (at least like the one in downtown Vancouver and Austin's Domain and Barton Creek locations).
The staff (geniuses.. sorry, Sheldon) are friendly (as must be a requirement to work at the store). I talked to one gentleman at this location who told me about options on my iPhone that I did not know existed (and they had nothing to do with the jailbreak). For examples, when locked, if you double-click the HOME button, the iPod feature becomes visible allowing you play/pause music without unlocking the phone. He was also very familiar with my alma mater, University of Texas.
The store was crowded since it was opening day and probably will stay that way the next few days as people filter in to that side of the mall.
It has all the usual Apple product lines and accessories. I think the design and layout of the store is what keeps people coming back. It's familiar and easy to find the product you want in any Apple Store and this one is no exception. So, if you're an Apple Store groupie and travel between locations, you will be home here.
I'd like to see each Apple Store have manager only specials specific to that store such as Canada's London Drug's or the US' Walgreen's. For me, that alone is reason enough to be come a groupie (I visit Walgreen's in every city I visit, even multiple locations in the same city).
The thing I like most about the Apple Store is that you can test the equipment (meaning that for any of the music players, I can use my iPhone or iPod Classic instead of theirs).
The only thing I hate about the Apple Store (and this is true for most other companies I've visited such as Best Buy, Futureshop, Circuit City, London Drugs, etc). is that you cannot test the headsets (with microphones) or headphones (without microphones) for comfort and sound. I am guessing that is a sanitary/health issue.
