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7 reviews for Apple Store
7 reviews in English
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Review from Alex K.
Montréal, QC
2/6/2011
This is a "flagship" Apple store, as opposed to an standard one. It is singularly unique with bold architectural flare. It looks like no other Apple store you have seen.
Of course this also means the narrow minded among us will no doubt complain about something - and perhaps not even come. This might be an additional reason to visit!
Pragmatically, it's a good store. Everything I've ever needed has been in stock. It's well staffed and I have always found someone eager to help (unlike some Apple stores where it's impossible to make eye contact with anyone).
They have a Genius bar as well as on staff "creatives" who will help with projects and ideas. -
Review from Clare L.
3/17/2012
Have you ever watched a nature doc on the Queen bee and the honey bees are fast at work flying, hovering and stopping, then take off again. If bees wore blue tshirts and had headsets and iphones holstered to their hands then this Apple Store is the hive. Only the Queen in this case, is in Cupertino.
So yeah, every time I've come in here, everyone is running around, and swarms of people are hunched over or looking around, people walking up or down the stares with either delight in their eyes, or a certain emptiness where the reflection of a couple of Monopoly moneybags have sprouted wings.
It is grand in there, it is large, and probably larger if there weren't so many people there. I had to get a replacement charger from there, and as I lined up to pay, a small blue shirted bee happily poached me and offered to help me out.
I was in and out in about 14 minutes. No greeting at the door, in or out, but the second I had goods in my hands, I saw smiles galore and walked out with one monopoly money bag reflection flying away. But it is a Macbook that I have and cherish, and I know I spent more time gazing into it, than any other human or object in the world right now. -
Review from Janine T.
1/10/2012
I am reviewing the store, not the product here. I adore Apple, I have an: iPhone, iPad, MacBook Pro, etc. My old MacBook pro served me well, 6 years of kickass service but it had become so slow and I had about 23 seconds of battery life at a time, not good.
I skipped on down down to the Mac store on Ste Catherine and it was a quiet night there. I had made an appointment at the Genius Bar so that I could get some tips on how to get all of my old files onto the new laptop that I was buying. 1500$ later and 4 different 'genius' sales people later, I had my new laptop purchased and I was heading upstairs to my genius appointment. They told me that they could in fact, not help me and that I would need to purchase the 80$ Mac One-to-One deal if I wanted help (seriously?) I made it clear that all I wanted was for them to transfer my stuff from iPhoto and iTunes from my old Mac to my new Mac because I am a busy lady.
Finally after telling me they would do it but that it would take 3 days, I walked out and said 'screw this' and I figured it out on my own, at home in like 2.5 minutes. Screw you Apple store, you were of zero help. I adore your products, but you should not be walking around calling yourself a 'genius' by any stretch of the imagination you money grabbing punk asses. -
Review from Charles H.
Montréal, QC
3/8/2012
I bought recently an unlocked iPhone (so I can use it when I go to Europe, which is at least twice a year)...and the customer service was rather crappy, the employees walk around with an air of arrogance, you ask for help and they turn around and leave you talking to yourself. I asked the Black girl if I could use the phone with the current SIM card and she said yes, while actually i had to go to my carrier and get a smaller card...which means she knows dung about the products. I don't really care about the flare, or the architectural style of the store or whether people worship Steve Jobs or not, I care for customer service..in this sense Apple is no better than McDonalds...probably next time I need an Apple product I'll go online, and for tips about how to use their stuff there are lots of websites or can go to the forums at the Apple website...the Genius bar..I think it's a rather Dumb-ass bar
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Review from Mike S.
11/17/2011 3 Check-ins Here
The Apple Store is a magical place. Just remember to set an appointment;)
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Review from Marmalade J.
1/18/2010
This is a typical Apple store but I'm biased for two reasons. 1. I hate heights. Sure, it's pretty, Apple, but seriously, does that stairway need to be so high and so see-through? You're making a danger to other customers - I have to close my eyes to walk up! 2. Not exclusive to this store, but I will be forever tiffed with Apple for not fixing my laptop for free after I spilled "water" on the keyboard. Just as they were about to accept it for repairs, they took it to the back and announced there was a "sugary substance," glared at me for attempting to trick them, and made me glare at them as they informed me repairs would cost $300. I bought your $20 keyboard cover and saved myself from alcohol-computer incidents but I still don't want to walk up those stairs!
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Review from Oliver C.
Montréal, QC
1/1/2009
Beautiful store.
