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Alberta Motorworks
Category: Automotive Auto Repair Auto Repair [Edit]
35-4004 97 St NWEdmonton, AB T6E 6N1
(780) 466-9140
One review for Alberta Motorworks
1 review in English
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Review from Lea A.
5/1/2011 ROTD 10/12/2011
Perhaps it's a bit silly, but if you own a BMW, you feel a little bit better that it's being serviced by an Austrian. :-) Frank and his wife provide old-fashioned customer service, in that they actually try (and manage) to remember your name even if you just had a fleeting meeting with them. They also are very thorough and accommodating.
Perhaps because their reputation precedes them, it's a bit harder to get faster response time with inquiries as we'd normally want and expect, but when they finally have room to accommodate your vehicle, they're pretty swift and direct. Frank also takes time to explain why something had occurred, and points out some things to consider, too.
Trust is a fleeting, tenuous feeling. You'd be hard-pressed to find another BMW specialist (and by that, I mean one that isn't a fly-by-night trainee, but one with decades of experience) that strives to earn it each time you pass by.
