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Aberdeen Health Centre
Category: Health and Medical Doctors Family Practice Family Practice [Edit]
4151 Hazelbridge WayRichmond, BC V6X 4J7
Neighbourhood: Golden Village
(604) 233-0068
4 reviews for Aberdeen Health Centre
4 reviews in English
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Review from Eliza B.
Richmond, BC
11/27/2011
Yes the wait is long, but I give this so many stars because the older doctor is one of the kindest and sincere doctor I had. He was genuinely concerned with my health when I came down with the flu. He was prompt, and the fact he knew English and Chinese fluently made it easier for me to communicate with him (chinglish, some might call). If you're going in for a doctor, go for the older one! dont remember his name though !!!
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Review from Kiwi W.
Vancouver, BC
1/18/2011
The one star is for at least having sofas and a tv in the waiting area.
Wow. This clinic amazes me at how there seems to be no standards for customer/client service at all.
When I called to book an appointment, I was rudely interrupted and put on hold before I could even finish my first sentence.
I came in to my appointment at the time they have set up for me, but I waited an hour and there were still people before me. The receptionist there gave off a "I dont get paid enough to care" vibe.
I ended up having to leave the clinic before even getting to my turn because I had to go to school.
Also, I don't want to be judging, but I saw a nurse or doctor (I didn't know what she was but she was helping a patient) dressed in a short skirt with tights and boots. It did not look professional at all. -
Review from Sylvie Z.
Vancouver, BC
1/10/2011
For some reason almost all of the doctors at this clinic, at least 3 of the 4 I've seen, are all unprofessional, impatient, rude and arrogant. The staff are equally unpleasant and lacking in any warmth. It honestly feels like everyone at this clinic hates what they do and are just in it for the money - NOT what a health centre should be.
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Review from Helen G.
3/16/2011
Ok, I will preface this and say that I have nothing to compare with. Since I am American and not Canadian and this is our first experience with clinic in Canada, I can only based on my experience. We came to Vancouver, in particular, Richmond, for vacation on our way to Whistler and my son developed a very nasty cough and we were worried that it will impact his skiing so we asked our hotel concierge to find us a walk-in clinic where we can go (apparently in Canada, you can only go to walk-in clinic if you are not Canadian). Anyway, we called and explained to the lady on the phone about our situation and she told us to show up in 30 minutes. She was very professional, explaining about the pricing before we hung up (C$60 for the visit for non-Canadian). We showed up and was promptly registered and payment was processed. We waited for about 15 minutes then saw the doctor (can't remember his name). He was professional but very quick; I think we were out of there in 10 minutes or less. He told us our options and gave us a prescription. I found him helpful and he answered all our questions. And it only cost us C$60 which in the US, will never happen. Anyway, this is a Chinese clinic and I think most of the staff and doctors are Cantonese (Hong Kong). Most of their patients are Cantonese also although they spoke Mandarin well enough. The doctors seem to be able to speak English, Cantonese and Mandarin. I found the clinic clean and that's a big plus for me. Overall, I will visit this health clinic again, should the need arises but hopefully, this will be our only visit.
