A & W Restaurant

2.0 star rating
1 review

Category: Fast Food  [Edit]

2460 Queen Street E
Brampton, ON L6S 5X9
(905) 494-1247
Sort by: Yelp Sort | Date | Rating | Elites' | Facebook Friends'

1 review in English

  • Review from Dave M.

    Brampton, ON

    2.0 star rating
    9/10/2011

    I don't mind saying, I like A&W a lot. I think their menu is solid, and a certain amount of care is put into their meals, even if it is fast food. However, this particular location has given me problems more than once. Maybe it's the fact that it's open 24/7 that has completely rocked this place between the shoulder blades, but something's missing.

    One time I went there in the middle of the night for just 1 Teen burger. No onion rings or drinks or anything, just a burger. I was told that it may be a few minutes (no explanation why), to pull ahead, and someone would be out to bring me my food when it was ready. Well, I ended up having to wait around 15-20 minutes before the girl finally came out (apologetically, mind you), and that was it.
    Now, I'm not one of those people to get all cray-cray over having to wait for food, but if I'm getting fast food in a drive-through, I expect it to be prepared fairly quickly. I'd wager that even the Burger Family would be pissy over a wait like that. I've also noticed differing levels of food quality over the times I've been there, which can be easily dismissed because it's fast food, though I've never had this issue at any other A&W.

    It's funny that this stuff happens at this location, since it's in the same plaza as Denny's (where you do have to wait, but for higher quality food), which neighbours McDonalds (crappy food given to you in milliseconds). You'd think between the 2 of those 24/7 threats, A&W would be furiously stepping up their game. Maybe some day. Come on bear, get it together!